Computing & Technology Services
Computing & Technology Services (CTS) provides support and leadership for SUNY Potsdam in all areas of information technology.
The CTS main offices are located in Stillman Hall. You may use Request Tracker (RT) to create a new trouble ticket or view the status of your existing issues.
Our Helpdesk is the point of contact for these divisions of CTS: AIS, HNS, Labs, NIM, and TelCom. Issues for these groups will be placed in Request Tracker (RT) and assigned to the appropriate group. You may also reach the Helpdesk by emailing firstname.lastname@example.org or calling (315) 267-2083.
The Network & Systems Status page contains current system status as well as information about any planned or current technology outages.