Wireless Guest Access

I. Introduction

The State University of New York at Potsdam maintains a wireless network, known as "Wireless @ SUNY Potsdam" or "W@SP", in order to fulfill the education and research missions of the college.

General, unfettered, public access to the campus wireless network would cause undue burden, security and regulatory concerns, and increase the risks associated with operating a public network. With that in mind, it is recognized that there are occasions where certain types of guests to the college are in need of wireless network access (henceforth referred to as 'access'), and advantages the college if they are provided with such access.

II. Guest Classifications

Direct, active members of the SUNY Potsdam community including students (full-time, part-time, and cross-registered) and employees, who have a valid Campus Computer Account, are not subject to classification under this document.

1. Temporary Visiting Personnel

The college frequently hosts guest lecturers, artists, etc. that are providing a service to the college, but not official employees of the college. Parties to this classification ARE permitted guest services as defined in section III.

2. Vendors and Media Personnel

The college is frequented by vendors as well as members of the news media, who are here at the behest of the college and/or providing a service to the college. Parties to this classification ARE permitted guest services as defined in section III.

3. Visiting Parents, Alumni, Prospective Students and Families

The college frequently hosts parents, alumni, prospective students and their families, for defined, scheduled events throughout the year. Parties to this classification ARE permitted guest services as defined in section III, as long as prior evaluation and approval is granted, per section IV.1.

4. Attendees of Sponsored Programs

The college frequently hosts conferences, meetings, and other gatherings to fulfill its educational, research, and public service missions. Parties to this classification ARE permitted guest services as defined in section III, as long as prior evaluation and approval is granted, per section IV.1.

5. Other Members of the Public

The college frequently allows use of various facilities by members of the public to attend music, cultural, athletic, or other events. Additionally, other members of the public may be on campus for other purposes, including use of library services, or other public college functions. Parties to this classification ARE NOT permitted guest services as defined in section III.

III. Guest Services

The college agrees to provide wireless network access to guests of categories II.1, II.2, II.3 and II.4 for purposes of casual web surfing and exchange of communications (such as e-mail or other messaging). All use is subject to various campus policies including the Information Technology Acceptable Use Policy, which all guests must agree to before service is provided.

Guests will be provided with either a unique registration account, or a group-unique registration account, for their exclusive use to register their wireless devices on the wireless network. Also provided will be a short "Frequently Asked Questions" document with references to "self-help" resources.

Wireless network access for guests is provided at a "best effort" level, and no expectations or assumptions should be made about the quality or availability of service. Guests will not be provided any technical support by Computing & Technology Services, including assistance configuring their wireless device.

More information can be found at http://www.potsdam.edu/cts/services/wirelessnetwork/

IV. Obtaining Wireless Network Access

All guest access to the wireless network requires sponsorship by an on-campus entity. Requests should be made at least five (5) business days before access is desired.

1. Events and other "mass access" occasions

Scheduled events, conferences, meetings, etc. that would like to have wireless network access for their attendees, are strongly encouraged to seek prior approval and receive special instructions to ensure accessibility and ease-of-use for their constituents. Requests must contain the name and brief description of the events, the types of people attending, duration of event, and an approximate number of attendees. Requests should be sent via post mail or electronically to the contact person listed in section VI.

2. Individual access

Individuals who believe they fall into a supported guest access classification, may request that an existing campus employee or office request access on their behalf. Such requests must contain the name and brief description of the purpose/duties of the person receiving the access and duration of stay. Requests should be sent via post mail or electronically to the contact person listed in section VI.

V. Termination of Service

Wireless network access for any guest will be terminated after three (3) days unless other arrangements are made in advance. Access is subject to termination at any time, for any reason, especially but not exclusively for suspected violations of the Information Technology Acceptable Use Policy.

VI. Contact Information

Romeyn Prescott
User Services Coordinator
SUNY Potsdam
44 Pierrepont Ave
Potsdam, NY 13676
315-267-3181
prescor@potsdam.edu