Setup of Mail (OS X)

NOTE: CTS Staff typically configure/reconfigure this software on College owned computers. These instructions are provided for non-College owned computers and/or CTS Staff to reference.

  1. Open the Mail application. If this is your first email account in Mail, go to the next step. If you are adding an additional account within the Mail application, click the Mail menu and choose Preferences... then click the Accounts icon.  Click the + to add a new account.
  2. Setup each of the fields in the Setup Assistant as shown below using your CCA Username and Password and click Continue.

    assist1
  3. Be sure the the Account Type you choose is IMAP! Click Continue when finished.

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  4. At two points during the setup you will be asked about the identity of our certificate. Click Show Certificate and then check the box that starts with "Always trust..." and then Connect.
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  5. These options should be set for you already, but double-check that they match the picture below and click Continue.

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  6. Setup the SMTP settings as below. When you click Continue here it can take a long time to verify the settings. Be patient!

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  7. These options should be set for you already, but double-check that they match the picture below and click Continue.

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  8. Click Create to finish the setup and take your email account on-line.

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Troubleshooting

In some cases during the setup, the incorrect SMTP port is selected.  To correct this, click the Mail menu and choose Preferences... then click the Accounts icon. Under Outgoing Mail Server (SMTP) click Edit Server List... and the following box should appear:

SMTPAccount

Click the Advanced button and make sure that the settings match those below for the port number and that Use custom port is selected:

SMTPAdvanced