Helios Network Storage

Helios is the name of our central storage server. Every member of the campus community has his or her own personal storage space to do with as they choose.

FAQ's

How do I reach Helios while on Campus in a Computing Facility?
How do I reach Helios while off Campus?
How do I reach Helios with my personal computer?
I'm Faculty/Staff, what is the best way for me to get to Helios with my work computer?

What are Group Shares and how do they relate to Helios?
What are the Helios Quotas and why do I get messages about them?
I've clicked "Network" in the sidebar and can't find Helios?
Is Helios Backed Up?

How do I reach Helios while on Campus in a Computing Facility?
When on-campus, if you log into a lab machine your home directory is auto-mounted.
- For Windows lab computers, the My Documents folder is mapped to your Helios automatically. Or, go to Start->Run and type in \\helios. The folder titled with your CCA name is your "Home Directory".
- On Mac OSX lab machines, look for a shortcut called "Home Directory" on the desktop.

How do I reach Helios while off Campus?
How do I reach Helios with my personal computer?
I'm Faculty/Staff, what is the best way for me to get to Helios with my work computer?

- When off-campus you can connect to Helios using any computer connected to the Internet with a VPN connection; in which case you can use the same connection methods as if you were on campus (below). You may also connect with a dedicated FTP client. Many are available for free on the Internet and more information is available at link on the right side of this page for connecting with an FTP client.

- When on-campus with a personal computer, or if you are Faculty/Staff with a work computer, or connected via VPN, please visit the links on the left side of this page for connecting information depending on the computer type that you have.

What are Group Shares and how do they relate to Helios?
You may notice other folders listed along with your "Home Directory". These folders are shares that your group uses (department office, committees, organizations, etc.) Remember that items placed in here are shared with others. Use your personal Helios space for private data.

What are the Helios Quotas and why do I get messages about them?
Students and faculty are limited to 1.5GB of storage for Helios and 50MB of storage for WWW2. Users who exceed their quota will receive several HELIOS QUOTA ALERT e-mail warnings until the situation is rectified. Any helios accounts that stay in this state too long will be locked out.

Faculty may request quota increases. Students may also request quota increases with a faculty sponsor. Please realize that storage space is finite, and not all requests can or will be granted.

You may check your quota anytime by visiting http://squirt.potsdam.edu.

I've clicked "Network" in the sidebar to find Helios, it isn't there?
Network browsing for computers on the campus network is very unreliable and shouldn't be used to locate network services. With literally thousands of devices on our network many browsing services simply time-out trying to locate everything. Using one of the methods to the right is the way to connect to Helios or any other network server.

Is Helios Backed Up?
All helios home directories, shares, and personal web folders are backed up nightly. Users have access to their own backup sets by browsing the _backup folder in their home directory. This is a read-only space with backup sets numbered from backup.0-backup.X (most recent to oldest). Users can browse these folders and restore files by simply dragging them into place.

These backups are available via all the normal connection methods to helios, with one caveat. In order for Mac users to retrieve backups, they will need to connect to helios over FTP or via Windows File-Sharing, not the default AppleShare IP method.

The _backup directories do not count against your storage quota.