Microsoft Campus Agreement

For Campus Owned Computers

SUNY Potsdam has entered into a Microsoft Campus Agreement license, which eliminates the need to order individual MS Office and Windows desktop licenses each time a new college-owned computer is ordered. The license covers all faculty, staff, and lab computers campus wide and includes all versions of MS Office (existing and future) for both PC and Mac. For any computer that is funded under the Student Computer Lifecycle and Faculty Computer Lifecycle programs, there will be no need to process orders for MS Office of Windows 7. When new computers arrive, the CTS Helpdesk will install the software.

For new computers that are not funded through either of these two lifecycle programs, departments will be recharged $85 when a new computer is ordered by their department. Not only does this new license eliminate processing time but the purchase price combined (Office + OS) is less than what departments paid in the past. There will be no additional cost for any future upgrades and no charge to upgrade current versions of MS Office, Windows, or MacOS on existing college-owned faculty, staff, and lab computers.

For Faculty, Staff & Students at Home

Please visit http://potsdam.onthehub.com for Office and several other available packages.

FAQ's

How do I request an upgrade to my installed copy of Office on my campus owned computer?
Can I request an upgrade to the latest Mac OS X or Windows Operating System on my campus owned computer?
My computer went into the CTS Helpdesk for service and came back to me with a newer version of the Operating System and/or Office, why?

How do I request an upgrade to my installed copy of Office on my campus owned computer?
Visit https://track.potsdam.edu/me and enter a ticket to request installation or e-mail helpdesk@potsdam.edu with your request. Please note that any previous version of MS Office is removed in the upgrade process.

Can I request an upgrade to the latest Mac OS X or Windows Operating System on my campus owned computer?
Not at this time. The newer Operating Systems compared to our "older", but still supported versions, offer no significant advantage to the older computer hardware in place.

My computer went into the CTS Helpdesk for service and came back to me with a newer version of the Operating System and/or Office, why?
If your computer was returned to you with a newer Operating System and Office it was because your computer's Operating System was damaged and the computer needed to be re-imaged. The CTS Helpdesk maintains master images with only the latest Operating System and versions of Office.
If your computer was returned with a new version of Office is it because as part of our standard service we ensure that each computer has the latest productivity software on it before it leaves our care.