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Online Giving Policy

Our policies help us provide a level of expectation for you and your use of this website.

We accept donations through our Online Giving portal. The transmission of information and financial transaction are secured by industry-standard 256-bit encryption. While we may store personal information, such as your name and address, we do not store your financial information.

If you select the one-time giving option, your financial information is not stored once the payment server responds to the request (approved, declined or other.)

If you select the automated recurring billing (ARB) option, your payment information is stored by our payment gateway, CashNet, for the duration of your automated billing schedule.

If you wish to cancel a recurring gift, please contact Lisa Murphy at foundation-services@potsdam.edu. Please be aware that the cancellation could take up to 7 days to process.

Refund Policy

It is our policy not to give refunds for online giving. All transactions are final once submitted. However, if you believe that an error has been made in connection with an online donation, please contact Lisa Murphy immediately at (315) 267-3053 or foundation-services@potsdam.edu.