Terms & Conditions

  • Meal Plans are a contract between you and PACES and are regulated by NYS law.
  • You must present your SUNYCard to the cashier to use your meal plan.
  • Meal Plans have three features: Guaranteed Meals, Flex Dining Credits (purchasing power equal to one dollar, but no cash value), and Be My Guest Passes.  Learn More about these features.
  • Meal Plans are non-transferable, are for the sole use of the student to whom the account is issued and for food in PACES Dining Service locations.
  • All students who live on campus are required to have a residential meal plan except students who live in Lehman apartments or Townhouse AND who have met their residency requirements.
  • Meal plan selection is subject to review and audit by the SUNYCard office. Students who are determined to be in contradiction with these terms will be defaulted to the 14Meal/500Flex Plan.
  • No refunds can be issued unless a student officially withdraws from the College. (Any refunds will be pro-rated and service charges may apply).
  • Plan balances do not "rollover" from one semester to another. At the end of the semester all plan balances are forfeited. Plan Balances and usage history may be checked online at sunycard.potsdam.edu.
  • Meal Plans are in effect during the short breaks (fall & winter recesses) but not during the extended breaks (Thanksgiving and Spring recesses).
  • At the end of the fall semester, students will automatically be re-assigned their current meal plan option for the spring semester unless they select a different one on BearPaws.
  • You can make changes to your plan until end of day of the first Thursday of the first week of classes on BearPAWS. No changes are allowed after that, even if you move off campus.
  • If you believe that you have special circumstances that necessitate a modification or release from your meal plan contract you may submit a Meal Plan Petition (PDF).
  • PACES is able to accommodate many individual diets and most medically necessitated food requirements are available (Gluten Free, vegan, vegetarian.) We do recognize, however, that there may be extenuating circumstance under which relief from the meal plan regulations may be appropriate. If you have a special medical condition that necessitate a modification or release from your meal plan contract you may submit a Meal Plan Petition (PDF). To be considered your diet must be required by a physician (letter from campus health services with diet explanation attached which must contain a detailed lists of permissible and non-permissible foods must be attached).  Commercial diets (Jenny Craig, etc.) will not be considered.