The goals for any health care model are derived from the values and beliefs of those taking part in the system. In the case of Student Health Services, the beliefs of the college community are paramount. SUNY Potsdam is a student-centered, residential campus committed to "offering, through appropriate means and methods, excellent baccalaureate, master's and continuing education opportunities in the arts and sciences and selected professional disciplines". Integrated throughout the campus is an appreciation for diversity and multiculturalism, and the belief that each student should be treated as an individual.
Student Health Services supports the mission of the College. The primary beliefs underlying the delivery of care are: