Cancellation Policy

CWC No-Show and Cancellation Policy

We’re a free service, but Please Don't Stand Us Up!

Any changes in your plans? Reach us ASAP at 267-3059 or cwc@potsdam.edu.

Our goal is to fill all of our available hours with productive sessions.
When clients are excessively late, cancel or reschedule late,
or do not show up for appointments, that hampers
our efforts to assist other writers.

Therefore, our policy is as follows:

  • Cancel or reschedule more than 24 hours before your appointment
  • Two late cancellations (less than 24 hours) = one no show
  • Two excessive tardies (15 minutes or more) = one no show
  • One last-minute cancellation (less than 2 hours) = one no show
  • Two no shows = loss of CWC services for remainder of current semester

Thank you!