613 participants completed this survey.
1: What features do you find most important throughout the SUNY Potsdam website?
Most Important Features:
Medium Priority Features:
Least Important Features:
2: How satisfied are you with the following features? (Rank in order with the first being the feature with which you are most satisfied.)
Comment: Users were least satisfied with the homepage Vlog, flyout navigation and virtual tour while they were most satisfied with the events calendar, photography, quick links and main navigation. These responses fall in line with what was expressed in the focus group and interviews. Focus group participants mentioned search as being one of the most important features of the site, as well as needing the most improvement. According to the survey, search did not fall into the top 4 of the most satisfied areas nor the top 4 of where users expressed medium satisfaction.
3: Do you think the current website is text heavy?
4: Is the font size on the current website difficult to read?
Comment: This lines up with what was said in the focus groups. However, we must be mindful about what colors we use for links and how it displays against the backdrop.
5: Please rate the ease of finding information in the following areas:
Not at all Easy:
6: When typically browsing a college/university website, which of the following best describes your method of finding information?
Comment: Search is a very important element for most sites. Users have less time to learn the navigation to find what they are looking for. A site that allows users to find information quickly is important; especially for prospective students that are mainly interested in getting facts and requirements.
7: What information do you think is important to highlight on an academic department landing page? (Please select all that apply)
Most Important/Top 5:
Least Important/Bottom 3:
8: How long should information be kept on the web (achievements/ news/ research)?
9: What type of visitors are you trying to attract to your page? (Please select all that apply.)
10: What are the top 4 reasons you visit Potsdam's website?
Top items mentioned:
11: What type of information is most difficult to find on the SUNY Potsdam website?
12: What 3 changes would you make to improve the website?
13: What 3 features would you add to the overall site?