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Helios Network Storage

Helios/Helios3 is the name of our central storage server for faculty & staff.

  • Helios3 is the new file server that has replaced functionality of Helios for department shares.
  • Helios is the file server used for personal file shares of faculty and staff. We highly recommend users migrate to OneDrive as Helios will be discontinued for personal files in the future. OneDrive (part of Office 365) offers much more storage space and is available on every device type with and app and directly via the web portal for O365.
  • Students do not have Helios for personal storage space, instead use Microsoft's OneDrive as part of Office 365.

FAQ's

How do I reach Helios while on Campus in a Computing Facility?
How do I reach Helios?
What are Group Shares and how do they relate to Helios?
What are the Helios Quotas and why do I get messages about them?

How do I reach Helios while on Campus in a Computing Facility?
- Go to Start->Run and type in \\helios. The folder titled with your CCA name is your "Home Directory".
- On macOS lab machines, go to the Go menu at the top of the screen and choose Connect to Server..." and enter helios.potsdam.edu

How do I reach Helios?
When off-campus you can connect to Helios using any computer connected to the Internet with a VPN connection; in which case you can use the same connection methods as if you were on campus (see the left hand menu for your computer type). The connection methods are the same for personal or campus owned computers.

What are Group Shares and how do they relate to Helios?
Your personal Helios space for private data, while Helios3 is for department (group) shares.

What are the Helios Quotas and why do I get messages about them?
Staff and faculty are limited to 1.5GB of storage for personal Helios space. Users who exceed their quota will receive several HELIOS QUOTA ALERT e-mail warnings until the situation is rectified. Any helios accounts that stay in this state too long will be locked out. Faculty may request quota increases. Please realize that storage space is finite, and not all requests can or will be granted. Consider using OneDrive which offers a considerable increase in storage over Helios.