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Create Your SUNY Potsdam Zoom Account

To create your SUNY Potsdam Zoom account please go to https://potsdam-edu.zoom.us/ and click the “Sign in” button. A tab will open in your web browser to the SUNY Potsdam login page. Log in with your CCA credentials. If you are an Active Student, this will automatically provision you with a basic user account. If you are Active Employee and need a Licensed account, please email the IT Service Desk at itservicedesk@potsdam.edu.

To give your profile a picture of yourself/avatar to be more easily recognizable in meetings click this link for instructions. If you'd like to set a virtual background that people see while you're in a meeting see the instructions at this link.

If you're looking for further assistance, the Zoom Help Center is very robust and searchable.

Log in to Zoom through the Zoom Application

If you have not yet installed the Zoom application on your device, please go online and download the “Zoom Client for Meetings” or go to the App Store on your device and search for “Zoom”. If you are on a campus owned Mac then you will already have it installed.

  1. Open the Zoom application on your device.
  2. Click to check the Keep me signed in checkbox and then click Sign in with SSO.
    Zoom SSO Icon Image
  3. Enter potsdam-edu in the Company Domain field and click Continue
    Zoom SSO Login Icon 2
  4. A tab will open in your web browser to the SUNY Potsdam login page. Log in with your CCA credentials.
  5. Once you sign in the Zoom application should open.

Log in to Zoom Through a Web Browser

  1. In your web browser, navigate to  https://potsdam-edu.zoom.us/
  2. You will be taken to the SUNY Potsdam login page. Log in with your CCA credentials. 
  3. Once you are logged in, you will be taken to your SUNY Potsdam Zoom account where you can schedule a new meeting, start a new meeting, or join a meeting. 

Best Security Practices

Zoom Cloud Storage

Zoom Cloud Storage is limited. Because of this limitation CTS has enabled the "Auto delete cloud recordings after 7 days" setting for all Zoom accounts. Once you receive a Zoom email stating that your recorded video is available, it is suggested that you download it to OneDrive. You can also upload the recording to Knowmia.