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Are there any specific policies or procedures for faculty or staff related to the coronavirus?
Faculty and staff are encouraged to stay home if they are sick and must follow time and attendance policies and procedures, even with the new guidelines in place.

Do not report to work if you are experiencing symptoms of illness associated with the COVID-19 virus (such as fever, cough, shortness of breath or respiratory infection/distress). If you are experiencing symptoms, you should call your healthcare provider and self-quarantine as a precaution, until you receive medical advice.

If any employee wishes to discuss an underlying health condition as it relates to the coronavirus, please contact Melissa Proulx or Jennifer Murray, Human Resources.

What if I need to take a leave?
Employees should follow normal time and attendance procedures and contact Human Resources to discuss leave options.

I have been exposed to someone who has tested positive for COVID-19. What should I do?
You must follow the St. Lawrence County Department of Health guidelines for quarantine.  You can review the guidelines here.  Should you need to quarantine, the attestation that must be submitted to Human Resources can be found here.

Who should I notify if I am diagnosed with COVID-19?
You should then contact Melissa Proulx at (315) 267-2086 or Jennifer Murray at (315) 267-2492 in Human Resources as soon as possible. Please be advised that the College reserves the right to request medical documentation. If you have administered an at home COVID-19 test, you must report those results to the St. Lawrence County Department of Health within 48 hours of the positive results. You can report your at home test here.  Employees must complete the attestation for isolation should they test positive.  The attestation must be submitted to Human Resources.  Employees should complete the attestation for all positive COVID-19 results.  You will find the isolation attestation here.

Do I have to disclose my underlying health condition to my supervisor?
No. Supervisors are encouraged to speak with employees to discuss any concerns that the employee may have about the safety of the workplace and actions the College is taking to help ensure a safe workplace. The Department of Environmental Health and Safety can also be contacted to discuss any workplace safety concerns. Supervisors should not ask employees specific questions about their health history or current health condition, nor should they seek out employees with whom they suspect may have a current health condition. Employees with health-related concerns should contact their personal healthcare provider for their advice and direction in regard to reporting to work. The employee should then contact Melissa Proulx at (315) 267-2086 or Jennifer Murray at (315) 267-2492 for further discussion related to their situation and needs.

I need mental health support in coping with this crisis. Where can I go for help?
The College Counseling Center has put together a list of resources to help both employees and students. If you need support for your mental health, please call the Counseling Center at (315) 267-2330. The College Counseling Center is offering one-time video meetings for support and advice for faculty and staff, and can also offer a list of private practitioners for ongoing counseling. The Governor’s Office has also established a free hotline staffed by volunteer mental health professionals, available anytime by calling 1 (844) 863-9314.

Am I required to participate?
Employees represented by CSEA, UUP, PBA and PEF who are not vaccinated or have chosen not to provide proof of full vaccination to Human Resources must participate in weekly surveillance testing under specific Memorandums of Understanding (MOU) reached between SUNY and each bargaining unit. As such, attendance as scheduled by the university for these unit employees is considered mandatory.

What if I cannot attend as scheduled?
Testing is required and is considered a priority over your other work obligations, so please make every effort to attend the assigned appointment time. Individuals who are granted an excused absence should notify Human Resources for alternate testing options. (Excused absences should be limited and may include, but are not limited to, prescheduled medical appointments, pre-scheduled vacations or other leaves, inability to get child/elder care, etc.) Individuals who knowingly skip the testing appointment may be subject to disciplinary sanctions consistent with their collective bargaining agreement.

Where and when will I be tested?
Effective Friday, May 20 close of business, the on-campus COVID-19 testing site will close.  This means employees will no longer be testing in Merritt Hall.  COVID-19 testing will return to the Raymond Hall lobby where there will be a drop box for your test.  Swab tests will also be available in the Raymond Hall lobby. Unvaccinated employees and those who have not shown proof of full vaccination are mandated to test through August 31, 2022. Employees that are fully vaccinated (defined as two doses of the Moderna or Pfizer vaccine and one dose of the Johnson & Johnson vaccine) may use a local testing site or an at home testing kit if experiencing symptoms.

How will I receive notice of my testing date?
If you are mandated to test, you will continue receive the weekly reminder from Human Resources. 

What is “pool testing”?
Pool testing is a form of COVID-19 surveillance testing. During pool testing, participants at the testing site will perform a self collection of a saliva sample. Individual saliva samples are then pooled together into groups of up to 12 individuals. Analysis of samples is then performed at Upstate Medical University. If a pool tests positive, follow-up testing known has “reflex testing” is conducted on the individual’s test in order to detect the specific member(s) of the pool who are positive for COVID-19.

When registering for the surveillance account it is asking for my health insurance information. Why?
The full cost of the initial pool test is incurred by the university. If a pool tests positive, a reflex test will be performed on each individual sample in the pool. This reflex test will be billed to insurance under the CARES Act. Any costs not picked up under the CARES Act will be billed to the university. If at any time you receive a bill from this pool testing, please provide it to Sheila Harris at

What do I need to do on the day of my testing appointment?
On the day of your scheduled testing, please:

  • Do NOT eat or drink anything (including gum, mints and lozenges) within 30 minutes of reporting for testing.
  • Do NOT smoke, vape, or use smokeless tobacco for 30 minutes prior to testing.
  • Do NOT brush teeth or use mouthwash within one hour of testing.

What do I do if I can not remember my SUNY Upstate username or password?
If you have forgotten your password to log in to your SUNY Upstate account, there is a Forgot Password option on the log in page. You will enter the email address you created your account with and click the reset password button. This will immediately send an email to that email address from sender with a confirmation number that you will then enter into the system to reset your password. All passwords must be at least 8 characters and contain upper and lower case letters, a number and a special character. Upon changing your password you should either save your log in credentials to your phone or write down the credentials for future use on a laptop.

Do I need to self-quarantine or self-isolate after I participate in the pool testing program?
There is no quarantine or isolation required on the day you participate in pool testing.

When will I be notified about my results?
We expect you will receive your pool test results in your portal 24-48 hours after you participated in pool testing.

If I am identified as positive, can I submit for another test to rule out a false positive?
The university will not process a retest to rule out a false positive. Please consult with your personal care provider. Any additional follow up testing or medical care costs would be subject to coverage by your health insurance coverage.

I am currently in mandatory isolation/quarantine as determined by the county health department guidelines. Should I participate in testing?
Individuals currently under a mandatory period of isolation or quarantine as determined by county health officials guidelines should continue to observe the requirements of isolation/quarantine. You should NOT come to the testing site to participate in pool testing.

Once tested, will I be scheduled to be tested again?
Yes, testing will continue through August 31, 2022 with the mandated population tested each week.

How long will this testing continue?
The current MOUs are in effect through August 31, 2022, but may be extended if deemed appropriate by SUNY and agreed to be each bargaining unit.