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Restart Plan: Get the details.

June 12: Credit / Refunds on Spring 2020 Semester Costs

Dear students,

We want you to know that we are processing refunds to students for housing fees and meal plan fees if applicable, minus any housing scholarships or partial bed waivers. We sincerely appreciate your patience with this process, as it has taken time to review each student’s individual situation before proceeding.

Refunds of housing fees are based on the proportionate time between March 19, 2020, and the end of the spring term.  

Students with meal plans will be refunded for the unused portion of their meal plans.

All students will be refunded a prorated amount to certain other fees for services that were discontinued due to the COVID-19 emergency. These fees include:

  • Athletic fee
  • Fitness center fee
  • Student activity fee
  • Transportation fee
  • Certain course fees

Residential students who remained on campus, or residential students who initially remained on campus but then left due to conduct reasons, are not eligible for a refund.

Refunds will be issued via Bank Mobile (Domestic students only; Canadian and other international students will be receiving a check. Please reach out to One Stop with your most current mailing address). If you have not yet set up your Bank Mobile preference, please email onestop@potsdam.edu if you have questions, need help or need a new activation code.

For information on other questions, please continue to monitor your email and check the SUNY Potsdam COVID-19 response page.

Sincerely,

Keith Kaplan
Interim Vice President for Business Affairs

Eric Duchscherer
Interim Dean of Students