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Restart Plan: Get the details.

SUNY Potsdam’s Restart Plan for Fall 2020 has been approved.

View Restart Plan

CARES Act/ Higher Education Emergency Relief Funds

The federal Coronavirus Aid, Relief, and Economic Security (CARES) Act authorizes colleges to award Higher Education Emergency Relief Funds (HEERF) to students for their expenses related to the disruption of campus operations due to coronavirus, such as food, housing, course materials, technology, health care, and child-care expenses. Learn More

Additional Information

Important health reminders

To our on-campus students: If you become sick with a fever, cough and/or difficulty breathing, and have recently traveled to or from an area with ongoing spread of COVID-19 or had a potential exposure, you should immediately self-isolate and call Student Health Services at (315) 267-2377. They are open from Monday to Friday, from 8 a.m. to 4:30 p.m. Please note that Student Health Services has moved to become a fully call-in center offering telehealth appointments for the foreseeable future. As a reminder, after-hours and weekend care is available at the Urgent Care Center or the Canton-Potsdam Hospital Emergency Department.

To maintain the health and safety of our campus community, we are asking that any student who has traveled internationally or domestically to one of the high-incidence states, been potentially exposed or has symptoms complete a 14-day precautionary self-isolation, as required by the CDC. We ask that you do this 14-day quarantine at home before returning to campus.

On-Campus Experience

  • We are prepared to house all students who wish to live on campus in Fall 2020. Access to campus will continue to be restricted to residential students and approved employees.
  • Every SUNY Potsdam student and employee returning to campus will be asked to adhere to strict protocols recommended by public health, including: wearing a face mask in all common areas, completing periodic health screenings, adhering to restrictions on gatherings, respecting social distancing of six feet, agreeing to complete quarantine or isolation periods when required, practicing good hygiene through frequent handwashing and disinfecting of shared surfaces, and respecting others—especially those at a high risk.
  • We are actively planning a mix of in-person, virtual and hybrid learning experiences for the fall.
  • Students who cannot return to campus due to health concerns can choose to complete their coursework remotely in the Fall 2020 semester.
  • For more detailed information, please visit our Potsdam, Prepared site.

Events and Activities

  • To comply with social distancing requirements, only a limited number of in-person gatherings of multiple individuals will be allowed (such as approved face-to-face classes), with restrictions in place.
  • We will have many engaging opportunities for student activities both online and outdoors in Fall 2020. Pending guidance, outdoor events with social distancing may be offered. Student performance-based events may take place with limited or no audiences.
  • The Maxcy Hall Athletic Complex will only be open to students and employees, with public health measures in place for the use of shared spaces and equipment. The Merritt Hall pool will remain closed.
  • For more detailed information, please visit our Potsdam, Prepared site.

PACES / Dining Services / College Store & Textbooks

Dining Services
Dexter’s is serving a light lunch menu, including a variety of grill, salad, sandwich and dessert items, Mon-Fri, 11 a.m. - 1 p.m., until further notice.

PACES’ Administrative Offices in Merritt Hall are closed to walk in traffic due to restricted building access.  Staff are working both in offices and remotely. Please contact us by phone or email for assistance with any of the following:

College Store Operations
The store is closed to physical shoppers until further notice.

Orders can be placed Monday - Friday prior to 2:30 p.m. for pick up outside the store (entrance near Dexter’s Café). All orders must be retrieved by 3:30 p.m. A list of items is available online at Call (315) 267-2573 or 3052, or email to place your order.

A.W. Collins has reduced time dated goods from vending machines on campus. They continue to refill and stock machines with longer shelf life.

Public Health Measures

  • In order to help reduce the spread of germs, SUNY Potsdam is having its facilities cleaned more frequently and is increasing efforts to keep high-touch areas sanitized.
  • For anyone remaining on campus (students, faculty, staff and visitors), we will continue to encourage good hygiene practices and everyday preventive actions such as wearing face masks in all common areas, frequent handwashing and staying home if you are sick.
  • The College has canceled and rescheduled large gatherings, and curtailed access to many facilities, in order to encourage social distancing.

Student Health Services

New! Pandemic Hybrid Health Appointment Options

Student Health Services (SHS) is committed to providing our students with a safe, welcoming environment providing culturally competent and inclusive healthcare. We collaborate with students to identify and meet their individual goals, identify barriers to learning and empower them to develop a personal wellness program that lays the foundation for a healthy life.

Our students will 'visit' our Nurse Practitioners, depending on their location, in person, through a tele-health platform, or utilizing both in order to provide a safe, comprehensive, individualized experience. Students will make their appointments online as usual. They are expected to call  (315) 267-2377 at the start time of their appointment whether virtual or in person and our nurses will guide them through the process so that they don't feel lost or uncertain of how our post-pandemic SHS works.

If you live on campus or in the area, you are expected to come to SHS for your appointment. When you get here please call (315) 267-2377 (if you do not have a phone, come in) and one of our nurses will guide you through the process of taking your BP, temperature, oxygen level and weight. When those things are completed, you will be directed to a privacy room and your Nurse Practitioner will call you via phone or tele-health (it is your choice). If you and your Nurse Practitioner decide together that you need an exam; we will invite you into our negative pressure exam rooms that have been set up to make your appointment as safe as possible. Please expect your healthcare provider to have full personal protective equipment (PPE) on during your exam for your safety. 

If you live out of the Potsdam area, Student Health Services plans to take care of you via a phone call or tele-health. If you chose the tele-health option, a link will be sent to your Potsdam email. To start your scheduled appointment, you will call (315) 267-2377 and we will put you in touch with the Nurse Practitioner who will take care of you with the same respect and privacy as they would if you were seeing them in person. Please make sure when you are interacting with your healthcare provider that you are in a quiet, private place to enhance the secure environment on your end. 

Please heed the warnings of social/physical distancing, proper cough etiquette, appropriate hand washing, and remember to refrain from touching your face. Let's all work together to maintain our health and the health of others.

Counseling Center / Coping with the Pandemic

  • The Counseling Center will reach out to students with appointments with the option of choosing from tele-counseling or in-person appointments.
  • It is normal to experience a range of emotional reactions to this evolving public health situation. This may include worries about loved ones, direct or indirect experiences of stigma or racial discrimination, practical considerations related to educational barriers and other personal concerns. The Counseling Center has compiled an extensive list of resources for everyone.


  • The Student Mailroom can be accessed via the Sisson Hall entrance at the Barrington Student Union building connection. The Mailroom will be open on Mondays, Wednesdays and Fridays, from 10 a.m. to 3 p.m. (closed between 12 and 12:30 p.m.).
  • If a student chose not to return to campus in Spring 2020 and will also not be returning in the fall, they should return their mail key to the mailroom. All mail will be forwarded to a student’s permanent address unless otherwise indicated. Please note that UPS, FedEx and DHL deliveries cannot be forwarded, per their company policies.

Bear Shuttle

  • Due to concerns about the spread of the coronavirus and the guidelines limiting non-essential travel, Bear Shuttle service was temporarily suspended this spring.
  • The Bear Shuttle is expected to resume regular service again in the fall. Face coverings will be required and social distancing measures limiting the number of riders will be enforced.
  • St. Lawrence County Public Transit is offering SUNY Potsdam students alternate transportation during business hours from Monday through Friday, between 9 a.m. and 5 p.m.
  • Transportation is limited to trips in the following categories: Medical appointments, employment, pharmacy or food sources. To request a ride, fill out this form. Note: Riders can only go 1 person per vehicle due to social distancing – friends cannot share rides.
  • Canton-Potsdam Hospital has modified some services and you must call ahead for an appointment at some facilities.
  • Face coverings are required. Prior to your ride, you are expected to wash your hands, per CDC guidelines. Drivers also following a handwashing protocol and the vehicles are disinfected regularly.
  • If you are unable to leave campus but would like to arrange for pick-up/delivery of your prepurchased food or pharmacy items, call (315) 386-2600. Items must be paid for in advance.

Programs Abroad

SUNY Potsdam has canceled all College-sponsored international travel courses and short-term programs, effective through December 31, 2020.

International Travel


  • The U.S. Department of State has a level 4 global health advisory in place, advising all U.S. citizens to reconsider travel abroad, due to the global impact of COVID-19. Additionally, the U.S. Centers for Disease Control and Prevention (CDC) have a Level 3 Warning in place.
  • The U.S. President has barred entry into the U.S. for foreign nationals traveling from China, Iran, most countries in the European Union, the United Kingdom and Ireland. U.S. citizens and legal permanent residents may return from these nations through specific airports and with health protocols in place.
  • As of March 18, the U.S. and Canada have agreed to temporarily close their border to all non-essential traffic. Canadian citizens and permanent residents will be allowed return entry. Travelers entering/returning to Canada should consult the Government of Canada COVID-19 Travel Information.

Domestic Travel

  • In response to rising levels of COVID-19 transmission in certain states within the U.S., New York State has issued a travel advisory for anyone returning from travel to states that have a significant degree of community-wide spread of COVID-19.
  • As of July 10, the restricted states include: Alabama, Arkansas, Arizona, California, Delaware, Florida, Georgia, Iowa, Idaho, Kansas, Louisiana, Mississippi, North Carolina, Nevada, Oklahoma, South Carolina, Tennessee, Texas and Utah.
  • If you have traveled from within one of the designated states with significant community spread, you must quarantine when you enter New York for 14 days from the last travel within such designated state, provided on the date you enter into New York State that such state met the criteria for requiring such quarantine.
  • The requirements of the travel advisory do not apply to any individual passing through designated states for a limited duration (i.e., less than 24 hours) through the course of travel.