Accessing Shared Mailboxes (Win)

To access another user’s shared e-mail using Outlook for Windows:

1. Click on File in the upper left corner of your Outlook window
2. Click on Open & Export
3. Click on Other User’s Folder
4. Type the address of the mailbox to which you would like access, e.g., smith123@potsdam.edu.
5. Click OK

The mailbox loads, and now appears in your list of mailboxes on the left.

To Send-As the address associated with a Shared Mailbox:

1. Open a new mail message.

2. Click on the From field:
    

   
3. Click on Other E-mail Address…
4. Type the e-mail address of the Shared Mailbox into the field.  Click OK
5. Continue typing and sending message.

From now on, when sending a new message, the address of the Shared Mailbox should be listed in the From: menu.