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About your new computer (Mac)

Important FAQs About Your New Computer (Mac)

Mail: Apple has a program called Mail that comes with OS X. It has many advanced features and will be the default Macintosh E-mail program of SUNY Potsdam for all new computers. We also setup your account to utilize IMAP to synchronize your email with the e-mail server. This means if you're a web mail user with BearMail or use email on your mobile device, your e-mail will always be synchronize in both places.

Messages: One of the standard features of Mac OS X is a program called Messages. It is fully compatible with AOL Instant Messenger and the program we would prefer to support with Mac OS X. If you have an AOL Instant Messenger account and wish you use it with your new Mac, we encourage you to try Messages.

Software Update: From time to time when you start your Mac, or come back to it after it has been left on, a Window maybe displayed talking about software updates. We use a Managed Software Center for updates. Mac OS X will automatically find important updates for itself and our standard programs. It then displays these updates and asks for your permission to install them. In all cases you would want to allow this. Follow the instructions in screen to do so. You may also call the CTS helpdesk at x4444 if you have questions about any of these updates.

Web Browsers: To maintain a campus standard with Windows counterparts, the Mac also makes use of Firefox as your default web browser.

Virus Software: We've installed Sophos for Mac OS X on your new computer. Among obvious virus detection abilities, it's very automated: once an hour, in the background and completely unobtrusive to you or your work, your computer will contact our antivirus server and check for new virus definitions and automatically download, update, and install them. The computer will automatically scan for virus while you work. Manual scanning for viruses is not necessary and you will only be alerted if there is a virus found.

Windows on Intel Macs: Please see our Windows on Intel Mac Policy for more information. Please do not attempt to install any non-Apple operating system on your computer. CTS will not provide support for any OS that we do not install.