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Contact Information

Contact Us:

The Office of Student Accounts
412 Raymond Hall
Phone: (315) 267-2137
Fax: (315) 267-3438

Hours of Operation:

Office Hours: 8 a.m. - 4:30 p.m.
Summer Hours: 8 a.m. - 4 p.m.
Phone Hours: 8:30 a.m. - 4 p.m.

We are closed on the following holidays:

  • New Year's Day
  • Martin Luther King Day
  • President's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Thanksgiving Day and the day after
  • Christmas Day

Student Billing Statements are available online 24/7 through your BearPAWS account:

  1. Sign into BearPAWS:
  2. Select Student Services and Financial Aid
  3. Select Student Records
  4. Select eBill

To request a transcript, receive verification of enrollment, or change your address please contact the Registrar's Office at (315) 267-2154 or by email at

For questions about the FAFSA, Student Loans, Parent Loans and Scholarships, please contact the Office of Financial Aid.