Please look up the correct code and then carefully read about the type of hold on your account.
Information: Your outstanding debt has been transferred to the NYS Attorney General for collection. Contact the Civil Recoveries Unit of the Attorney General at (518) 776-2173 to resolve the outstanding balance. Request them to notify One Stop to remove the hold after the balance has been satisfied. This hold cannot be removed without an official notification from the Attorney General.
Prohibits students from the following transactions: Registration, viewing grades, obtaining diploma
Information: In order to graduate from SUNY Potsdam, students must file an Application for Degree online found in BearPAWS . You can find the application in BearPAWS>Student Services & Financial Aid>Student Records>Apply to Graduate. Since the degree verification process generally requires a few weeks to complete, students should file the Application for Degree by the beginning of the semester in which they plan to graduate. All students with 100 credit hours (including in-progress courses) who have not yet applied to graduate at the end of the third week of classes in the Fall and Spring semesters will have a course registration hold placed on their records, which will be removed once they apply.
Prohibits students from the following transactions: Registration
Information: You should contact your advisor to set up an appointment before the Registration Dates posted here. You can also see your registration time on BearPAWS under “Registration Status”. Your advisor's name is listed in BearPAWS under Student Records under “Course Summary”, or in BearDeN. Please contact your advisor for more information.
Prohibits students from the following transactions: Registration
Information: Administrative hold for faculty/staff use only.
Prohibits students from the following transactions: No services held
Information: An overpayment to your student account generated a refund which has been forwarded to BankMobile Disbursements. You must establish a refund preference instructing BankMobile Disbursements where to send this money. Please contact One Stop for assistance at onestop@potsdam.edu or 315.267.2943.
Prohibits students from the following transactions: No services held.
Information: You have an outstanding balance on your account under $500.00.
Pay Bill to Remove Hold: Payment can be made through your BearPAWS account by via the eBill by selecting the Student Services and Financial Aid Menu, Select Student Records, Select eBill. Then, select Make Payment, type the dollar amount you want to pay, and click continue.
Prohibits students from the following transactions: viewing grades, obtaining diploma
Information: Each semester that you are registered at SUNY Potsdam you are required to confirm your registration and accept financial responsibility for the charges that are assessed to your student account (tuition, fees, room, board, etc.). You must complete this confirmation regardless of whether you have already paid your college bill or have sufficient aid to cover your bill. The process takes only a few minutes to complete and assures you are aware of your rights and responsibilities in regard to your college costs. You need to complete the Check-In even if you will not physically be on the Potsdam, NY campus, due to student teaching, participating in an off-campus internship, studying abroad, taking an online or cross-registered course, registering for a Consortium Agreement, or attending at a remote site such as Watertown. You also need to Check-In if you are a faculty/staff member taking a course at the college.
Failure to complete will delay receipt of financial aid and could cause a hold to be placed on your account. Please review your financial responsibility and confirm your registration on BearPAWS.
Feel free to contact One Stop at (315) 267-2943 or onestop@potsdam.edu with any questions.
Prohibits students from the following transactions: Registration, ordering a transcript, viewing grades
The college requires students to declare a major once they have earned 60 credits. For instructions on how to declare your major visit the link below:
https://www.potsdam.edu/about/offices/registrar/majorminor-declaration
Prohibits students from the following transactions: Registration
Information: Please contact the SUNY Student Loan Servicing Center at 518-525-2626 or slsc@albany.edu. Inform the agency that Potsdam has a Defaulted Perkins Loan hold on your account and request their assistance to have the hold removed. After you have made satisfactory arrangements request them to notify Potsdam to remove the hold. Potsdam cannot remove the hold without an official notification from SLSC.
Prohibits students from the following transactions: Registration, viewing grades, obtaining diploma
Information: You have an outstanding balance on your account.
Pay Bill to Remove Hold: Payment can be made through your BearPAWS account by via the eBill by selecting the Student Services and Financial Aid Menu, Select Student Records, Select eBill. Then, select Make Payment, type the dollar amount you want to pay, and click continue.
Prohibits students from the following transactions: Registration, viewing grades, obtaining diploma
Information: To prevent a violation of your F-1/J-1 international student status, a hold has been placed on your record. Please see the ISS Immigration Advisor to have the hold removed.
308 Raymond
(315) 267-2809
Prohibits students from the following transactions: Registration
Information: Please contact Andrea Waters, Title IX Coordinator
Sisson 224
(315)267-2224
watersal@potsdam.edu
Prohibits students from the following transactions: Registration, viewing grades, obtaining diploma
Information: Account currently not eligible to receive overpayment of funds. Please see One Stop for additional information.
Prohibits students from the following transactions: No Services held
You have an outstanding conduct sanction that needs to be completed. Please contact Student Conduct & Community Standards for more information at (315) 267-2579 or visit Barrington Student Union 218.
Prohibits students from the following transactions: Registration
Information: Your health records are incomplete. Please contact the Health & Counseling 119 Van Housen
Office at (315) 267-2377.
Prohibits students from the following transactions: Registration
This hold is for students who need to complete one of the following requirements:
- Make an appointment with their Academic Mentoring Program (AMP) advisor
- Make an appointment with their Bridges Program advisor
- Return a borrowed piece of equipment (laptop, calculator, or other technology)
To remove this hold, fulfill above obligations (1-3). If you have questions, email onestop@potsdam.edu.
Prohibits students from the following transactions: Registration
This hold prohibits students from registering for classes and/or viewing grades.
You need to have an official transcript from your previous institution sent to SUNY Potsdam.
Undergraduate Students
Undergraduate students should have their transcripts sent to:
Admissions
112 Raymond Hall
SUNY Potsdam
44 Pierrepont Avenue
Potsdam, NY 13676
Note: Most institutions provide online ordering of transcripts, commonly linked from their Registrar's Office. SUNY.edu also has a collection of institutional transcript ordering pages here.
If your prior institution offers secure electronic delivery of official transcripts, order delivery to: admissions@potsdam.edu
Students cannot send the transcript directly via email attachment.
Graduate Students
Graduate students should have their transcripts sent to:
Office of Graduate & Continuing Education
206 Raymond Hall
SUNY Potsdam
44 Pierrepont Avenue
Potsdam, NY 13676
Note: Most institutions provide online ordering of transcripts, commonly linked from their Registrar's Office. SUNY.edu also has a collection of institutional transcript ordering pages here.
If your prior institution offers secure electronic delivery of official transcripts, order delivery to graduate@potsdam.edu.
Students cannot send the transcript directly via email attachment.
Your academic record is not in our current student information system (Banner). You do not need to take any action. This messaging is simply for our One Stop to be aware that if you place an order for your transcript, a hard copy will need to be mailed.
Prohibits students from the following transactions: No Services held
A part of your academic record (study abroad experience) is not in our current student information system (Banner). You do not need to take any action. This messaging is simply for our One Stop to be aware that if you place an order for your transcript, a hard copy of your study abroad experience will need to be mailed.
Prohibits students from the following transactions: No Services held
Information: You have an outstanding debt owed to SUNY Potsdam. Please contact One Stop (315) 267-2943 for further direction.
Prohibits students from the following transactions: Registration, Grades, Diploma