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Potsdam Prepared: Fall 2021 Updates

The sections below are designed to direct you to resources on and around our campus.

For many of these resources and more, bookmark Adirondack Wellness Connections, which is constantly updated!

If you have questions specific to managing changes or concerns due to COVID-19, please see the Student Information webpage under Coronavirus Updates.

Crisis Hotlines

University Police
(315) 267-2222 - for immediate response on-campus. Calling 911 for on-campus emergencies will delay response.

Reachout of St. Lawrence County
(315) 265-2422 - a free, confidential, non-judgmental crisis and information 24-hour hotline that focuses on crisis services and supportive listening, and can provide many other services as needed.

Renewal House
(315) 379 -9845- 24-hour hotline to respond immediately to the needs of victims of domestic violence and sexual assault in St. Lawrence County through services which empower victims and increase community awareness.

Suicide Lifeline
1-800-SUICIDE (1-800-784-2433) or 1-800-273-TALK (1-800-273-8255) - The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones and best practices for professionals. There is also support specifically for Veteran, Black/African American and Native American populations.

Crisis Text Line

Text START to 741-741
Crisis Text Line is free, 24/7 support for those in crisis. Text from anywhere in the USA to text with a trained Crisis Counselor.

GLBT Resources

  • The Gay, Lesbian, Bisexual and Transgender National Hotline
    (888) 843-4564
  • The GLBT National Youth Talkline (youth serving youth through age 25)
    (800) 246-7743

Both of these resources provide telephone, online private one-to-one chat and email peer-support, as well as factual information and local resources for cities and towns across the United States

The Trevor Project
Our trained counselors are here to support you 24/7. If you are a young person in crisis, feeling suicidal, or in need of a safe and judgment-free place to talk, call the Trevor Lifeline now. The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender and questioning (LGBTQ) young people ages 13-24.

Food Pantry & Dress for Success

Food Pantry

SUNY Potsdam's food pantry is located at 101-C Dunn Hall, and is normally open daily from 7 a.m. - 11 p.m.  During the COVID-19 crisis, the pantry is open 24-7 and is located temporarily in the entrance to Dunn Hall closest to Brainerd Hall. No paperwork is necessary, students may come by and take food as necessary.  Read more about it in this news release or check out their Facebook page.

If you need food assistance, you are not alone. Learn more about on-campus and Potsdam community resources here.

If you have any questions about the campus food pantry, contact Sarah Lister in the department of Public Health and Human Performance.

View other Food Resources (PDF)


Dress for Success

SUNY Potsdam has created a Clothes Closet that will offer free professional clothing to all students. Come by and shop for an interview outfit, or professional clothing for practicum and student teaching experiences.

Our Clothes Closet Includes:

  • Contemporary suit jackets or blazers
  • Full suits (jacket and pants or skirt)
  • Shirts/Blouses
  • Dress slacks and pants
  • Professional dresses
  • Skirts
  • Ties
  • Scarves
  • Belts

*All items are new or gently used and clean.
*We do not have shoes, boots, or outerwear at this time.


The Clothes Closet is located in Satterlee Hall, room 216 and is open on Monday and Tuesday afternoons, 1-5 p.m.
For more information, contact:
Lisa Stewart 



Emergency on-campus housing assistance can be obtained at the Office of Residence Life.

Residence Life Directory

Emergency off-campus housing assistance can be obtained by searching ADK Wellness Connections. Several options can be obtained by entering your zip code and searching "Housing".

Personal Health and Wellness

SUNY Potsdam has a variety of services related to health & wellness. 

Among the most critical are:

Student Health Services
This site includes information about how to access the services here on campus, and also the contact information and address of the local Urgent Care clinic and hospital here in Potsdam.

Counseling Center
The College Counseling Center provides brief solution-based psychological services to students experiencing emotional or situational difficulties.  Services include individual counseling, psycho-educational groups, peer counselors, light therapy space, and medication management with a Psychiatric Nurse Practitioner.

Accommodative Services 
The Office of Accommodative Services offers support for students with disabilities. During the COVID-19 pandemic, they also offer services to immuno-compromised students who may be suffering from isolation.

A list of off-campus providers can be found on the Counseling Center website or on the ADK Wellness Connections website.

There are many library resources for self-care and personal development as well. View Library Resources.

Health Insurance Navigation

Health Initiative of St. Lawrence County has staff who are trained and certified "Health Insurance Navigators" for New York State who can assist you with finding low cost or free health insurance coverage for you and your family.

Victim Services

Renewal House

Renewal House's mission statement is:
"To respond immediately to the needs of victims of domestic violence and sexual assault in St. Lawrence County through services which empower victims and increase community awareness."

They have staff on the SUNY Potsdam campus on Wednesdays from 9 a.m. - 5 p.m. in 390 Van Housen, above University Police.

24 hour hotline: (315) 379 - 9845

If You Are Sexually or Otherwise Assaulted on Campus

Get to a safe place as soon as you can.

If an emergency, contact SUNY Potsdam University Police immediately at (315) 267-2222 or use a Blue Light emergency phone.

Try to preserve all physical evidence. Do NOT shower/bathe/wash, douche, change clothing, comb hair, drink or eat, or do anything that would alter a physical exam. Wait until after one has been completed at a hospital. Also, do not launder clothing and/or bedding or throw away anything that can be used as evidence.

Remember, assaults, sexual or otherwise, are crimes; they are not the victim's fault. Victims have the right to pursue adjudication of crimes that occur on the SUNY Potsdam campus through criminal courts and/or through the University's internal disciplinary process (under the Campus Code of Student Conduct). SUNY Potsdam's University Police are trained to assist with prosecution in both systems.

The College will make every effort to be responsive and sensitive to the victims of these serious crimes. Protection of the victim and prevention of continued trauma is the College's priority. When the victim and the accused live in the same residence hall, an immediate hearing with the Director of Student Conduct and Community Standards will be held to determine the need for modifying the living arrangements. Assistance for any other personal or academic concerns will be reviewed and options provided.

Reporting Options

Discrimination Complaint Procedure:
SUNY Potsdam follows the SUNY System complaint procedures which can be found online.

Addiction Services

St. Lawrence Chemical Dependency Services

Services Offered:

  • Offers services to individuals and families with alcohol abuse and/or substance abuse problems.
  • Provides outpatient individual, group, and family counseling and referrals for inpatient treatment and other levels of treatment.
  • Satellite Offices in Gouverneur, Massena and Potsdam.
  • For referrals call (315) 386-2189

St. Lawrence Health Systems (CPH)

We are committed to providing addiction treatment services for anyone who is ready to break their cycle of addiction. St. Lawrence Health System will work with each individual one-on-one to evaluate their needs and goals from the start. Our team includes licensed alcohol and substance use counselors, mental health providers, and medical staff who work together to ensure a gentle transition between services and providers as they move through each stage of substance abuse treatment.  We are the only substance use disorder treatment facility within 100 miles providing a full range of addiction services with individualized, person-centered care and treatment plans for drug, alcohol, and chemical dependency.

AA meetings in St. Lawrence County- A comprehensive list of AA, NA, and Alanon happening each day.

To arrange to speak with an A.A. member or get more information on local A.A. meetings call (315)268-0120 for St. Lawrence County (except Massena).

Call (518) 481-4606 for Massena and Franklin County.

Religious Services

SUNY Potsdam has several student clubs around religion/spirituality. Click here to see current groups and join Get Involved to learn about their upcoming events.

Area Resources

A comprehensive list of area houses of worship can be found at the North Country Now - Worship webpage.  This is a listing for all of St. Lawrence county arranged alphabetically by location.

Search for Potsdam or scroll down to the Potsdam section to see those closest to campus.

If the community you are seeking is not located in Potsdam, but can be found on the list, reach out to them to see if a member of their group can assist you with transportation!

View Spiritual Resources Brochure (PDF)


Bear Shuttle

The Bear Shuttle is free transportation for SUNY Potsdam students to local businesses and services, an updated schedule can be found online.

College Express

Beginning in Fall 2019, students seeking to travel downstate (Albany, Rockland, NYC, or Long Island) for break will be able to purchase tickets through College Express. Learn more about College Express and other transportation resources online.

Volunteer Transportation

Need a ride? The Volunteer Transportation Center provides rides to NNY neighbors who otherwise would not have access to critical medical, mental health, dental and other life sustaining services. Our services are provided to those in Jefferson, Lewis and St. Lawrence Counties regardless of their ability to pay. We also have contracts with municipal insurance companies (for example: New York State Medicaid) and many human service agencies. If you need a ride to an up coming medical appointment click here to find the appropriate contact number. Fill out an application 7-10 days before your appointment!

St. Lawrence County Transportation First Mile Last Mile

Need a way to get to a Public Transit bus? Get in touch with the folks at the “First Mile Last Mile” program. It is free and easy, so just fill out this form and someone will help make all the arrangements. Don’t let the program’s name fool you because this services picks up and drops off people who live over a mile from the Public Transit stop.

Please call (315) 386-2600 between the hours of 6 a.m. to 4 p.m. to schedule your First Mile Last Mile appointment. You must call forty eight business hours before your scheduled appointment to arrange your First Mile Last Mile ride.

St. Lawrence County NYSARC

Everyone is eligible for transportation. Our transportation department transports participants of NYSARC's programs and services, however, SLNYSARC also operates St. Lawrence County Public Transportation (Public Transit), and anyone can use this Public Transit for a minimal fee. Our buses are wheelchair accessible and we can take many special needs into consideration.


Whether you're headed to work, the airport, or out on the town, the Uber app connects you with a reliable ride – from low-cost to premium – in minutes. One tap and a car comes directly to you. Your driver knows exactly where to go. When you arrive, payment is easy with cashless options.
Taxi Zero was started in 2014 by landlords, John and Elisa Meyers, who heard from their tenants that there was insufficient options for taxi service in Potsdam and Canton areas.  Rather than hope somebody would start a new taxi service, John and Elisa decided to take action and start their own taxi service.

St. Lawrence County Public Transportation

Each week, buses stop at more than 50 locations throughout St. Lawrence County. Route deviation may be available. Learn More


Grief Services

Hospice and Palliative Care of St. Lawrence Valley accompanies families for thirteen months following the death of a loved one. Bereavement services are provided at the request of Hospice families and are also available to members of the community who are grieving free of charge.

Hospice of St. Lawrence Valley’s Bereavement Services support grieving individuals through:

  • Grief Counseling – Short term counseling is available for small groups or individuals affected by grief. A Hospice affiliation is not required. Services are offered by appointment only and are free of charge thanks to generous community donations.

*Grief counseling for the St. Lawrence County Community is on pause until Fall 2020*

  • Support Groups – these six-week programs allow individuals the opportunity to share with others who are navigating grief.  Our grief support groups will provide individuals with tip, tools and resources to help them through their grief journey. For additional information on monthly support groups click here.

Contact the Bereavement Coordinator at (315) 265-3105 for more information on these services and additional services available.