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Student Health Services


Student Health Services will be switching to a Tele-health platform using '' to manage health care appointments for our SUNY Potsdam students whether they are in the immediate community or at home.  

Students will simply call (315) 267-2377 to obtain an appointment time and date. One of our Nurse Practitioners will send a link to that student's Potsdam email address. The student will enter the virtual waiting room online and soon afterward the appointment will begin. For those of you that would prefer a phone call, we will accommodate that as well. is HIPAA compliant and all of your information will be documented by our staff in our secure record system (Medicat). Please make sure when you are interacting with the healthcare provider that you are in a quiet, private place to enhance the secure environment on your end.

Please be aware that SHS staff continues to work to take care of your healthcare needs despite the campus moving to online format for the remainder of the Spring Semester due to the current pandemic.  Please heed the warnings of social distancing, proper cough etiquette, appropriate hand washing, and remember to refrain from touching your face. Let's all work together to maintain our health and the health of others.

Have a general question or concern?

You can now ‘Ask a Healthcare Provider’ through the Student Health Portal. Simply select the ‘Messages’ Tab and choose ‘Ask a Healthcare Provider’ and someone will respond to you shortly. If this is an emergency, please contact University Police at (315) 267-2222.


Hours of Operation

  • School Year (when classes are in session): Monday - Friday: 8:30 a.m. - 4:30 p.m.
  • Summer and School Breaks: Monday - Friday: 8 a.m. - 4 p.m

Location: First floor of Van Housen Hall


Student Health Services mission at SUNY Potsdam is to create a safe and welcoming environment to provide culturally competent and inclusive healthcare for ALL students. We will collaborate with students to identify and meet their individual goals, identify barriers to learning and empower them to develop a personal wellness program that lays the foundation for a healthy life.

When We Are Closed

When we are Closed:

On Campus: Call University Police at (315) 267-2222 or x2222
Off Campus: Call 911

The Urgent Care Center  
49 Lawrence Avenue
Potsdam, NY 13676     
Phone: (315) 261-5525Canton-Potsdam Hospital Emergency Dept.
50 Leroy Street
Potsdam, NY 13676     
Phone: (315) 265-3300

    Contact Information

    Student Health Services
    44 Pierrepont Avenue
    Potsdam, NY
    Phone: (315) 267-2377
    Fax: (315) 267-3260

    Medication Delivery / Transportation Options

    There are several ways that students can get off campus or have medications delivered to them. Please read the following for more information.

    Medication Delivery Options

    Kinney Drugs: Call to arrange a time/place to meet the delivery person.

    • Market St. (near ‘Big Lots’) - (315) 265-2770
    • Maple St. (near Clarkson) - (315) 262-0529

    Please Note:

    • Be prepared to pay for the prescription- credit cards are accepted.
    • There is no delivery fee for prescriptions but there is for over-the-counter medication.
    • Only available Monday-Friday.
    • Must contact Kinney Drugs before noon to be delivered that same day.
    • Call before 10 a.m. for same-day service if the prescription is being transferred from another pharmacy.

    Transportation Options

    • ADK Wellness Connections – Access to Care Program (Medicaid)
      • Select ‘Get Connected’ ~ St. Lawrence County
      • Submit the Online Form and a Case Worker will reach out to you.
      • Or call (315) 261-4760 x229
        Will help arrange transportation for a medical appointment in advance or ongoing appointments.
    • Volunteer Transportation Center –  (315) 714-2034
      Will help arrange transportation for a medical appointment in advance or ongoing appointments.
    • Bear Shuttle: See bus schedule for pickup times/locations which include CPH
    • LYFT
    • Uber
    • Potsdam Taxi – (315) 268-8868
      • Mon.-Wed: 8 a.m. - 6 p.m.
      • Thurs: 8 a.m. - 7 p.m.
      • Fri./Sat.: 8 a.m. - 3 a.m.
      • Sunday 8 a.m. - 3 p.m.
    • Ride with a Friend