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Potsdam Prepared: Fall 2021 Updates

Campus Card FAQs

The website won’t let me upload my photo- the button won’t work!

You MUST upload and submit your ID before you can upload and submit your photo.

What will I use my Campus Card for?

Your Campus Card will be used for Bear Express for on and off campus purchases, Meal Plans (Flex and Guest Passes) in campus dining locations,
residential building access, the library and Maxcy Fitness Center.

What type of file format can I use to upload photo and ID?

A jpg/jpeg file format is required.

What username and password do I use when signing onto sunycard.potsdam.edu?

You will use your CCA, Campus Computer Account credentials to log into sunycard.potsdam.edu.

What if I’m have problems using my CCA to log into sunycard.potsdam.edu?

  • If the username and password are auto populating, delete and type from scratch.
  • Make sure that you are not using the @potsdam.edu. For example if your campus email is smithpa205@potsdam.edu, your username is smithpa205.
  • Try a different browser.

How will I know if my photo/id has been approved?

You will receive an email indicating if the information was approved or denied. If denied, the reason for denial will be included in the email. Make sure you check your SPAM/Clutter in Outlook!

What if my picture was approved but I no longer like it?

If your photo was approved and card has been printed, there will be a $5.00 fee charged for a replacement photo.