SUNY Potsdam has made it quick and easy to order your official transcript securely online by retaining Credentials Inc. TranscriptsPlus. Please note that we are no longer accepting transcript requests by fax or mail.
No transcript will be released if you have any outstanding financial obligations to the College or if any restrictive holds have been placed on your student records.
You can order your transcript through your BearPAWS account. When ordering through BearPAWS, your information will be automatically populated and a signature page will generally not be required. If you do not have your login information for BearPAWS, please follow the instructions below to go directly to the Credentials Inc website to place your order.
You can also visit the Credentials Inc. TranscriptsPlus website. Alternately, you can call Credentials Inc. at (847) 716-3005 to place your transcript request. There is an additional operator surcharge of $15 for placing orders over the telephone.
Check the status of your transcript order here - You will need your transcript request order number.
Fees & Delivery Options
Official Transcripts are $10 per transcript for regular first class mail or electronic (PDF) transmissions.
- Domestic Federal Express to main 48 states $20.00 (Additional Per Recipient)
- Domestic Federal Express to Alaska or Hawaii $23.00 (Additional Per Recipient)
- International Federal Express $43.00 (Additional Per Recipient)
Please Note: Expedited shipping options are not available for Offline (pre-1986 or study abroad) records.
Electronic Transcript Certificate of Authenticity
SUNY Potsdam has appointed Credentials Inc. as the designated agent for processing and sending official electronic transcripts on behalf of SUNY Potsdam. The PDF transcript that is produced using this service contains the identical information as the printed transcript and can be certified as unaltered by uploading the file to the company’s website that is provided during the delivery process. Credentials Inc. has been granted the authority to deliver all such electronic transcript requests on behalf of SUNY Potsdam and respond to any inquiries regarding the transactions.
Students Enrolled in Fall 2002 or After
You may request a transcript in person at the Registrar’s Office or via email for no processing fee if enrolled at SUNY Potsdam in Fall 2002 or after. Transcripts requested using this option will be processed on the second and fourth Wednesday of each month. The transcript will only be issued directly to the student. To have the transcript issued to another entity such as a school or employer, the request must be done through one of the two options noted above. Choosing this option requires the following information:
- Your name and any other name you may have used while attending SUNY Potsdam
- Student ID number (or social security number)
- Your current phone number, mailing address and email address
- Dates of attendance
- We send all transcripts unless you specify just graduate or undergraduate
- Please indicate if you want transcript held until current semester grades are posted and /or until the degree is posted
- Be sure to sign your request with your full legal name - we are required by law to obtain your signature for each request. Requests with improper or incomplete legal signatures will be returned.
The Office of the Registrar does not issue unofficial transcripts. To access your unofficial transcripts, please login to BearPAWS.
Right to Privacy
The Privacy Act of 1975, Family Educational Rights and Privacy Act (FERPA), prohibits us from releasing your academic record to anyone without your WRITTEN permission. Learn More
If you have technical questions, please call Credentials Inc. at (847) 716-3005.
44 Pierrepont Ave.
Potsdam, NY 13676
Phone: (315) 267-2154