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Policies, Procedures & Forms

Dear Residents,

We know that this is a difficult time for everyone.  We are all struggling with all of the unknown of this situation, and information that is constantly changing.  We appreciate your patience and understanding as we work to best respond and support you.

Remaining on Campus

Only residential students who have been approved for a hardship are allowed to be on campus or in the residence halls, beginning on Sunday, March 22 at 8 p.m. All other students will have their campus swipe card access disabled after that time. Anyone who is not approved to be on campus will be sent home immediately, at their own expense. No visitors of any kind will be allowed in the residence halls, and there will be a ban on non-essential gatherings for the foreseeable future, including in the residence halls and the remaining accessible areas on campus. Violations can result in sanctions, up to and including being sent home. Social distancing and hygiene guidelines must be followed and will be enforced in the remaining open campus facilities, such as our grab-and-go dining location.

PACES Updates

Maxcy Hall has been closed (per the governor’s directive).

There will be no face-to-face academic commitments on campus.

Leaving Campus

Students living on campus prior to the COVID-19 crisis will receive a refund or credit for housing fees and meal plan fees (if applicable, net of any waivers) based on the proportionate time between March 19, 2020, and the end of the spring term.

To be eligible for a credit/refund, a student must have:

  • Completed their virtual checkout by Sunday, April 5 at 11:59 p.m. All residential students are expected to complete the virtual checkout, regardless of whether you have already turned in your key and/or kept belongings in your room.
  • Paid their bill in full (students with partially paid bills will have their room and board charges reduced in-line with the timing calculation).
  • Removed their belongings from their residence hall and returned their keys by Saturday, May 23. Please note that due to the New York State on PAUSE Executive Order, the College is not currently allowing students to come collect their belongings. Once travel is again permitted by state and local authorities, Residence Life will resume making individual appointments to facilitate removing personal belongings from on-campus residence halls. 

We are currently not approving anyone to come to campus due to the Governor’s PAUSE executive order and the expectation of no non-essential travel.  Once this has been lifted, we will send a communication with updates for how to retrieve your belongings.

For more information on the refund process, please see the campus COVID-19 Refund Update.

When you are able to retrieve your belongings, please note that given these extreme conditions, we are unfortunately not able to offer storage this year.  We do not have the staff available to oversee it, the spaces are not prepared at all for students, and--most importantly--we would not be able to meet the expectations of social distancing while people were moving in and out of one specific space.  Should you find yourself in a situation where it will be a hardship to retrieve all or some of your belongings (e.g. you typically travel by bus or carpool), we ask that you let us know more about your situation.  We will do our best to work with you, if possible.

In addition, the red bins that we typically provide will not be available for use as we cannot ensure that they will be properly sanitized as people are using them.

Returning Keys

If you’ve completely moved out, but forgot to leave your key, you can send them back:

Residence Life
44 Pierrepont Ave
Potsdam NY, 13676

Please make sure you are securely placing the keys in a sturdy envelope. We recommend taping the keys to a piece of paper inside of the envelope. Please be aware that you are assuming the risk of the possibility of the keys being lost in the process of mailing the keys back and you may be charged for anything that does not make it undamaged to our office. Lastly, make sure your name, P#, building and room number are clearly written inside of the envelope.

Should you have specific questions, please email reslife@potsdam.edu or call (315) 267-2350.  We ask that you remember that we are receiving a very high traffic volume and ask for your patience as we work with all of you.

For Campus Updates

Updated 3/30/2020

Important Forms

Policies, Handbook and Minimum Living Standards

Community Living Agreements