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New Student Orientation

Congratulations on becoming a part of the SUNY Potsdam family!

About Orientation

What is Orientation?
Orientation is your opportunity to become a part of the Potsdam community. You will speak with an academic advisor who will help you choose and register for spring classes.  The class scheduling portion of orientation will take place before you arrive on campus.  Once on campus, you will meet other transfer students and get to know campus programs and services. This needs updating to better reflect the virtual orientation and likelihood that students will not be “on campus”.

When is Orientation?
Once you commit to attending SUNY Potsdam, you will complete a series of steps to get you ready to begin the spring semester.    These steps will give you important information about academic advising and class scheduling, financial aid and billing, and more.  These steps can be accessed on the New Student Services section of BearPAWS.

Students will then participate in a full day of orientation activities on Friday, January 22, 2021.   This will take place virtually.   A link will be shared with you a few days prior to Orientation Friday.

Orientation Fees: The $40 fee includes all activities and transitional support programs throughout your first year.  This fee will be included in your first College bill. There is no need to pre-pay.

Questions About Orientation?  Contact Us:
Office of Student & Family Transitions
128 Sisson Hall
(315) 267-2580 or

Important Dates

View Academic Calendar

Payment Due: Friday, January 15


Set Up Your Potsdam Outlook Email Account

All official College communication is sent to your Potsdam email.  It is very important to check your Potsdam Outlook email account often for orientation information and other important updates regarding your transition to SUNY Potsdam such as financial aid, health requirements, billing, etc.

Microsoft Outlook is a free app available in the Apple and Android App stores. Or, it can be accessed online at Login using your email address and campus computer account (CCA) password that you set up when you received your admission information email. Your SUNY Potsdam Outlook Email account is your Potsdam Your email password is the same as your BearPAWS password.

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More information about Microsoft Outlook is available on the college website.

BearPAWS Login Instructions

BearPAWS is the portal to all of your important student information.  You’ll use the site to register for classes, pay your bill, sign up for housing and meal plans, check your grades, track your degree progress, and much more.  It’s essential that you begin familiarizing yourself with the site this summer as you will use it throughout your time as a student.

The New Student Services portal in BearPAWS is the place where you will fill out your mandatory health forms, complete an advising questionnaire, and sign up for housing and meal plans.  The portal’s New Student Checklist also allows you to track that you’ve completed all of the steps required before you start your first semester at Potsdam.

Access BearPAWS

  • Use your Campus Computer Account (CCA) username and password
  • Go to the “New Student Services” link; follow the checklist and complete all steps.

Apply For Financial Aid

Make Sure You:

  • Submit your Free Application for Federal Student Aid (FAFSA) at
  • Apply for the Tuition Assistance Program (TAP) and the Excelsior Scholarship at (Higher Education Services Corporation website).  This is for New York State residents only.
  • Go into BearPAWS to check what you still need to complete or submit to confirm your financial aid

Payment Deadlines:

  • January 15, 2021 - Spring Semester Payment Deadline

Payments received after these dates may be subject to late fees.

Send in Health Information

This information is due right away if you want to register for classes! Complete the health requirements for attending SUNY Potsdam online at BearPAWS:

  • Go to the “New Student Services” link
  • Click on “Student Health and Counseling Services” Portal
  • Click on “Forms” (complete the Health Information #3, Meningitis Response, and Tuberculosis Questionnaire)
  • Fax or email your immunization record to

    Student Health Services
    119 Van Housen Hall
    Potsdam, NY 13676
    Fax: (315) 267-3260

Student Health Services must ensure all new, readmitted, and transfer students meet state and local health requirements. Failing to comply with the health requirements will result in your inability to register for classes. See important details here.

Questions about health forms/requirements? 
Call Student Health Services at (315) 267-2377 or email

Fill out the Advising Questionnaire

Before you can register for classes, your academic adviser needs to get to know your general interests and academic goals. Fill out the advising questionnaire on BearPAWS. Follow these simple steps:

  • Log in to BearPAWS
  • Go to the “New Student Services” link
  • Click on “Advising Questionnaire” (answer the questions and hit submit)

Questions about the Advising Questionnaire? 


Choose your WAYS Courses

This does not apply to Crane Bachelor of Music students.

During your first year at SUNY Potsdam you will take three WAYS of Beginning courses as part of our Potsdam Pathways General Education program: 

  • WAYS 101: Critical Thinking Seminar (you will take this in fall 2021)
  • WAYS 102: College Writing Seminar
  • WAYS 103: Speaking about Diversity, Equity, and Inclusion (DEI) Seminar.

For the Spring 2021 semester, you will take:

  • Either a COMP 100 Core Writing class OR WAYS 102 – College Writing Seminar. Please access this placement instrument to help you determine which writing course you should take: Spring 2021 Self Placement Instrument
  • WAYS 103
  • To prepare for your advising appointment, please access this link to view all of the Spring 2021 WAYS seminar offerings and descriptions. We think you’ll find that the list of options is wide-ranging by topic area, discipline, etc. If there are certain classes you are interested in taking, have a list ready for when you meet with an academic advisor to select your classes. Classes may fill quickly so don’t delay in preparing for your advising appointment.

Questions about your WAYS Courses?  Please contact us at!

Christine Doran, Interim Director of the Potsdam Pathways
Krista LaVack
, Assistant Director of Potsdam Pathways

Academic Advising

Once you have completed the steps necessary to be set up your advising appointment, a link will be sent to your campus email address to create an appointment with an academic advisor. 

Appointments will begin December 1, 2020. 

This link will not be sent until you have:

  • set up your CCA
  • completed your advising survey
  • completed your PATHWAYS survey
  • watched the required Modules in Moodle
  • completed the TWO requirements for Student Health Services

NOTE:  It may take up to 48 hours from the time you have completed these steps until you have received the email to set up your appointment. 

If you have any questions about advising or your advising meeting, please contact Kristin Jordan at

Register for Housing

Prior to making your housing preferences, please refer to our webpage at for more detailed information about the buildings. All students must indicate their housing preferences and/or apply for an exemption to live off campus (available online.) Room assignments are made on a first-come, first serve basis. Since space in many areas is limited, we advise you to submit housing preferences as soon as possible. Please note that we cannot process any changes once a student submits their request. 

Note: If you have any physical conditions or concerns that impact your housing needs, please see our website for information on how we can accommodate your needs. 

Live On Campus: 

  • Log in to BearPAWS 
  • Go to the “New Student Services” link 
  • Go to the “New Student Housing Registration” link 
  • Read/agree to Housing License and submit 
  • Indicate your housing preference from the drop-down menu 
  • If you have a roommate request, provide their information. (Note: You are not required to have a roommate request.) 
  •  “Submit” your preferences 

Live Off Campus: 

  • Apply for a housing exemption 
  • Log in to BearPAWS 
  • Go to the “New Student Services” link 
  • Go to the “New Student Housing Registration” link 
  • Indicate that you will not be residing on campus and continue on to complete the exemption form and submit. 
  • You will receive an email with the decision of your request for exemption. 
  • Note: First-year students must live on campus for 2 years/4 semesters

Sign Up for Meal Plan & Bear Express Account

Students are responsible for making meal plan selections on BearPAWS before the start of the semester. Per campus residency requirement, residential students must have a meal plan. Meal Plans consist of weekly meal swipes and semester’s use of FLEX and Guest Passes. First Year Students have two meal plan choices:

  • 19 Meals/week, $100 Flex/5 Guest Passes
  • 14 Meals/week $500 Flex/5 Guest Passes

Meal Plans expire at the end of the semester; they are non-refundable, have no cash value and do not rollover into the next semester. Meal Plan contracts are valid for the academic year and are billed in the fall and spring semesters; changes must be made within a week of the start of classes or between semesters. Changes to the amount must be made within a week of the start of classes or between semesters.

Log in to BearPAWS

  • Go to the “New Student Services” link
  • Go to the “Meal Plan & Bear Express Registration”
  • Read/agree to Meal Plan License & click submit
  • Select your resident status
  • Select the 1st Year Meal Plan
  • Select Bear Express amount for the semester
  • Click save

For details about residential or commuter plans and their costs go online.

Bear Express is an optional spending account accessed through the Campus Card. It may be used on campus for goods and services at The College Store, Union Market, Dining Services, in vending machines and at participating off-campus restaurants and businesses.
The amount of money you select to have placed on your account will be billed in both the fall and spring semesters. Changes or cancellation to the account must be made within seven days of the start of classes on BearPAWS. Money can be added to the account throughout the semester with cash, check, credit, or debit cards at the PACES Business Office or at any Dining Service location.

Unused Bear Express account balances roll over from Fall to Spring semester and balances in excess of $20 at the end of the academic year will be refunded.

Bear Express FAQs

Order your Campus ID Card

The campus ID card, also known as the Campus Card, provides access to your meal plan, residence hall, Bear Express account, fitness center and other campus services. All Potsdam students are required to have a Campus Card. Cards are issued at the PACES business office in Merritt Hall. 
If you submit your photograph online through two weeks prior to your arrival for orientation or the start of classes, your card will be ready for pick-up during orientation.  You must show a valid government issued photo ID (passport, driver’s license) to pick up your Campus Card. 

Submitting Your ID Photo

Photo requirements:

  • Must be in JPG file format
  • Must be in color
  • Must be taken within the last 6 months
  • There must be space above the top of your head and the bottom of your face
  • The photo must be of your entire head, face and shoulders
  • The photo must be on a plain white or light background
  • No hats, sunglasses or gestures

 Submit your photo online:

  • Go to:
  • Log in using your CCA
  • Click on Submit ID Photo
  • Click on the Browse button to find the location of the photo you wish to upload
  • Select the desired photo, then click on the “upload” button
  • Click “submit”

Order Textbooks

The College Store is the official SUNY Potsdam textbook retailer and stocks required and recommended course materials. Getting the right books and course materials is important to a student’s academic success. The College Store has a direct connection to faculty instructors and each semester it orders materials the faculty have requested. In many cases, this includes special course packs, CDs and study guides.

Books ordered online through the Store’s website can be shipped or pre-packed for pick-up on campus. The online ordering system will show you which titles are required, recommended or suggested for courses. The Store sells textbooks in different formats: new, used, e-book, or rental. USED books are generally 25% less than the new book price, rentals and e-books are usually less expensive than new. The College Store also has a price comparison tool for easy reference.

Online ordering and pre-packing begin two weeks prior to the start of the semester. Pre-packed orders are filled first, so the chances of getting a preferred format is greater when ordered online. All orders are filled on a first come, first-served basis. Students who choose not to pre-pack can come and purchase the books at The College Store in Barrington Student Union.
Changes to course titles, books and materials can be made prior to the start of the semester, so ordering books for prepack will assure greater accuracy. You will be notified as to when and where to pick up your books via email.

The College Store has a textbook buy-back program and a full inventory of school supplies. Books ordered through The Store may be paid for with Bear Express or credit card.

Order textbooks online:

  • Go to
  • Under the Textbook link click on “Order Textbooks”
  • Go to “How to Order Textbooks Step by Step,” a PDF and review the step by step instructions
  • After following the instructions, go back to the Textbook link and go to “Click here to order your textbooks.”

Once you have completed your order, you will receive an email confirmation about where and when to pick up your books.