Tutoring is free of charge and is available for various lower-level and certain upper-division undergraduate courses.
Tutoring sessions are facilitated by a trained and experienced peer tutor. Sessions are scheduled at the mutual convenience of both the student(s) and the tutor.
Need to Request a Tutor?
- Click the Request a Tutor on Starfish button. This will take you to our Starfish student support system.
- Sign in using your Campus Computer Account (the same credentials you use for Outlook, BearPAWS, etc.).
- Once logged in, select the “Raise Your Hand” option from the top left-hand menu.
- Under Type of Help Needed, select “I Need a Tutor.” Follow the prompts in Starfish to complete and submit the request.
Once your request is received, we will work to find you the most appropriate resources. Sometimes this means waiting for us to find a suitable tutor. In any case, we typically notify students within 3-5 days regarding the status of their request.
Student Expectations
Tutoring can be a great resource to help you succeed in your courses. Tutor requests are fulfilled subject to tutor availability. In order for all students to get the most out of the experience, students are expected to:
- Check your Potsdam email regularly. The tutoring process will contact you through this process with any/all information regarding your tutor request, and when a tutor connection has occurred.
- Your tutor will then contact you at your potsdam.edu email to begin the process of getting a date/time and location established for either 1:1 tutoring or Group Tutoring.
- Attend sessions fully prepared and ready to participate.
- If you need to cancel a session, you must notify the tutor, in an email, that you are unable to attend. This must be done at least 2 hours prior to the session.
- We want campus tutoring to be a positive experience for all! All students are expected to abide by the Potsdam Pledge and treat others with respect and dignity. Blatant and continued misuse of the service may result in temporary or permanent suspension from tutoring.
Additional Information
Tutoring is unable to provide tutors in the following areas:
- technique courses such as: Art and Music;
- senior seminar courses in any department;
- cross registration and/or on-line courses offered by another institution.
- comp classes 100-500 level.