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Yep! We do that.

Ultimately, we want you to know that the CCI is here to support you. We are here to help. Please reach out to us when you need assistance and we’ll do our best to provide the support you need.  If you need to schedule an appointment with CCI Staff or have questions about a service we provide, contact us at


To have a single point of contact, all items available through the CCI Loan Program will be accessible  through the new CTS IT Service Desk.  CCI Loan items are primarily for the use of teaching faculty, but they may also be used by campus staff.  Please email to make a request.  With the high demand for this equipment, the service is specifically intended for short-term loans.  Please make your request early to allow the IT Service Desk to better meet all requests.

Popular Equipment

Recording Equipment

Other Equipment

We can help you through every step of your media project.  Whether you need help with lecture videos, screen capture videos, slide presentations, posters, or infographics, we’ve got you covered.  Using software like PowerPoint, Photoshop, Audacity, Camtasia, and Clipchamp, the CCI staff can guide you through the design, gather, capture, edit, and share process.

Knowmia (formerly Relay)

TechSmith Knowmia is a video-capturing platform that allows you to quickly and easily create videos, capture lectures, and record events. This tool is available to all students, faculty, and staff and can be accessed by logging onto using your regular campus username and password (CCA).  In addition to campus resources found on Tech Tools, Techsmith provides training and support through their Knowmia Tutorials site and webinars (sign up for free at SUNY Potsdam Knowmia Policies can be found on the CTS website.  Please contact the CCI if you have Knowmia questions or issues.

Filming Service

Are you looking to “Flip Your Classroom”? Do you need to create instructional videos? CCI staff can record your next class lecture, presentation, or event. We give video-recording priority to course-video projects; however, the CCI can also assist campus departments and organizations with event, training, and marketing video projects. For more information on how the CCI can help you with your video project, schedule a meeting with the Media Design Consultant by contacting the CCI.  If you’re looking to borrow recording equipment, check out the Equipment Loan Program section above.

Editing Service

If you have recorded a video and need assistance with editing the video or audio, schedule a meeting with the Media Design Consultant. In addition to basic editing help, the Media Design Consultant can help you design or redesign your video content and introduce you to various techniques to keep your videos focused and your students engaged.

Video Training

If you are looking to learn a software program like Clipchamp, Camtasia, or some other video or audio editing tool, check out the Tech Tools webpage to start.  Once you’ve exhausted those resources, please contact the CCI if you still have questions.  The Media Design Consultant is happy to meet with you.

Potsdam faculty may submit their research posters for printing as long as faculty are the primary researchers and they will be presenting the poster at a conference


  • Only Faculty may submit posters to the CCI for printing.
  • Set poster size BEFORE creating the poster (max. size 44x56 inches).
  • Proof poster before submitting (CCI will not print a subsequent error-emended poster).
  • Submit poster as a PDF.
  • Request printing 4-7 business days in advance.
  • Submit poster through the CCI Poster Printing site in Moodle only (link below).

To submit a poster (Faculty ONLY):

Please direct any questions regarding the CCI Poster Printing Service to the CCI.   Posters are printed through Central Printing, but the CCI will contact faculty when posters are ready to be picked up at the CCI. This service has limited-source funding that is provided by the Provost’s office. For this reason, in any given year, the CCI may not be able to fill all poster requests.

The CCI manages campus course surveys through the Course Evaluations & Surveys (CES) platform.  Complete information on course surveys can be found on the Course Surveys (a.k.a. Course Evaluations) webpage on the Provost & Academic Affairs website.  For training tutorials, please visit the CES section of Tech Tools and contact the CCI for support and training questions.

Using Power Automate and other O365 tools, paper processes (like forms and approvals) can now be converted into a completely digital, automated format.  Many campus offices and departments are starting to use Flows and you may soon receive an Approval email requiring you to take action.  Please watch Introducing Flow Approvals using Power Automate – 01:12 for info on how to process an Approval.

If your office or department needs to automate a process, please contact the CCI for assistance.  CCI staff will setup a project timeline if automating the process is determined to be feasible.  Also, the CCI is starting Flow training for campus staff that are willing to learn Flow basics.  Staff would be trained to modify existing CCI templates and trained to deploy them to automate processes in their department/area.  Although Flow is not hard, it does require focus and attention to detail.  If you are interested in supporting the campus by becoming a Flow Apprentice, please contact the CCI.

Whether you are looking for one-on-one, group, or departmental training, we can help. CCI staff are here to help you with Microsoft Office, Office 365, Brightspace, Outlook, and more. We can demonstrate how to use webcams, projectors, video cameras, smartboards, and podium computers. If we don’t know how to help you with a particular campus hardware or software technology, we’ll research the product and get back to you. In addition, we often can recommend alternate, campus-supported tools that will meet your needs.  Please contact the CCI to schedule training and don’t forget to check out the Events Calendar for upcoming CCI training.

Meeting Space

The CCI is located in Suite 106 on the 1st floor of the Lougheed Learning Commons (follow the center hall to the left of Minerva's Cafe). In addition to event space, the Center also provides access to several Commons rooms for CCI-sponsored events. Events include presentations, workshops, seminars, discussion panels, receptions, and retreats. The space is also available to faculty and staff for consultation with CCI staff or to tryout featured technology on display (e.g. touch-screen workstation; Apple TV/Roku for screencast).  You are welcome to stop by the CCI anytime.