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Yep! We do that.

Ultimately, we want you to know that the CCI is here to support you. We are here to help. Please reach out to us when you need assistance and we’ll do our best to provide the support you need.  If you need to schedule an appointment with CCI Staff or have questions about a service we provide, contact us at


The CCI manages campus course evaluations through the Course Evaluations & Surveys (CES) platform.  Complete information on evals can be found on the Course Evaluations webpage on the Provost & Academic Affairs website.  For training tutorials, please visit the CES section of Tech Tools and contact the CCI for support and training questions.

CCI staff can help you design and create your online course. For more information visit the CCI Online Course Approval Process page. Also, in partnership with the CCI, the Online Faculty Fellows (OFF) offer the Online Pedagogy: Design for Online Learning course once or twice a semester. Visit the CCI Events Calendar page for more information.

Using Power Automate and other M365 tools, paper processes (like forms and approvals) can now be converted into a completely digital, automated format.  Many campus offices and departments are using this tool to create “approval” workflows that systematically send emails to each approver in a process. You may receive an Approval email requiring you to take action (please watch 3 Ways to Respond to an Approval Request – 01:33). If you, your academic office, or department needs to automate a process, please contact for assistance. For more information on how to use Power Automate, visit the CCI Tech Tools page.

We can help you through every step of your media project.  Whether you need help with lecture videos, screen capture videos, slide presentations, posters, or infographics, we’ve got you covered.  Using software like Teams, Stream, PowerPoint, Photoshop, Audacity, and Clipchamp, the CCI staff can guide you through the design, gather, capture, edit, and share process.

Record in M365

Our Microsoft M365 environment offers many great tools to create and share videos.  Whether you need to screen record, only use your webcam, or both, you can easily use Teams, Stream, or PowerPoint to create your videos.  Then, you can upload them to OneDrive, Stream, or even to Teams to share.  Visit the Record and Share using M365 Tools website for a complete web-tutorial guide.

Editing Service

If you have recorded a video and need assistance with editing the video or audio, schedule a meeting with the Media Design Consultant. In addition to basic editing help, the Media Design Consultant can help you design or redesign your video content and introduce you to various techniques to keep your videos focused and your students engaged.

Video Training

If you are looking to learn a software program like Clipchamp, Camtasia, or some other video or audio editing tool, check out the Tech Tools webpage to start.  Once you’ve exhausted those resources, please contact the CCI if you still have questions.  The Media Design Consultant is happy to meet with you.

Potsdam faculty may submit their research posters to the CCI for FREE printing.  The faculty member must be the primary researcher and must present the poster at a conference.  While the printing cost will be covered by the CCI, please carefully consider your poster size.  There is a significant increase in cost for posters larger than 24x36 inches.  Posters larger than 36x44 inches may NOT be printed using this service.

  • Cost $28 (poster up to 24x36 inches)  
  • Cost $61 (poster up to 36x44 inches)

For student research posters, contact the Center for Applied Learning.  For all other poster printing, including student class projects and assignments, please contact Central Printing directly.


  • Only Faculty may submit posters to the CCI for printing.
  • Set poster size BEFORE creating the poster (max. size 36x44 inches.  Watch Setting Poster Size – PowerPoint – 05:13).
  • Proof poster before submitting (CCI will not print a subsequent error-emended poster).
  • Submit poster as a PDF.
  • Request printing 4-7 business days in advance.

To submit a poster (Faculty ONLY):

Please direct any questions regarding the CCI Poster Printing service to   Posters are printed through Central Printing, but the CCI will contact faculty when posters are ready to be picked up at the CCI. This service has limited-source funding that is provided by the Provost’s office. For this reason, in any given year, the CCI may not be able to fill all poster requests.

All equipment loan items previously available through the CCI loan program have been permanently transferred to the CTS Help Desk. You can request equipment by emailing

Professional Development

Taking advantage of Professional Development opportunities can sometimes be a scheduling challenge, but the CCI has you covered! We offer a slate of PD topics that your Department or Dean can incorporate into your regular group meetings. We’ll come to you and deliver a focused session on the topic you want to explore most. Use the CCI Professional Development Sessions form to submit your request.