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The IT Service Desk has defined a support policy for all college academic, administrative, support, tenant, and college affiliated offices. Notes:

IT Service DeskContact: email itservicedesk@potsdam.edu or call (315) 267-4444, x4444 on campus. For fastest service, you can create a service ticket with our Service Request Form.

Service members identified as eligible DoD TA recipients will have their TA benefits applied to their educational institution’s account prior to the application of their Pell Grant funds to their account. To Request Tuition Assistance please contact your education services officer.

Set high in the Rocky Mountains, 80 miles west of Calgary, Banff, Alberta, is known for its world-class skiing and prestigious film festival. But for Kelley DiPasquale ’20, a music business student in SUNY Potsdam’s Crane School of Music, it was something else entirely that drew her to the snowy mountain town.

Set up your account sign-in for multi-factor authentication (MFA)By setting up MFA, you add an extra layer of security to your account sign-ins on various services. For example, you first specify your password and, when prompted, you also type a dynamically generated verification code provided by an authenticator app or sent to your phone.

The set your profile picture that is used across all Microsoft Office products, use the below steps:

Seven hundred and three miles of biking, running and swimming is not for the faint of heart. Take an Ironman—running 26.2 miles, biking 112 miles and swimming 2.4 miles—and multiple that by five. That’s what SUNY Potsdam alumnus James Wilkes ’01, ’06 & ’10 accomplished over five days in the fall of 2019 when he finished one the world’s most daunting endurance races, the Virginia Quintuple Anvil Triathlon.

There are several other spaces available, each with a unique set-up so that they can accommodate any event from a campus-wide event to a club mixer.

There are several tutoring options available to students. Check out our Tutoring website to learn about these options.

Sexual assault is a significant challenge for colleges nationwide, affecting the health, mental health, and success of students and employees. Many campuses are working to address sexual assault, but lack assessment tools to understand the scope or nature of the problem. Colleges, such as SUNY Potsdam, are looking to climate surveys to fill this gap in knowledge.