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Potsdam Prepared: Fall 2021 Updates

What is Starfish?

Starfish is a software platform that SUNY Potsdam uses to support student success. 

Students can use it to request appointments with various support offices across the campus, to request tutoring assistance and to keep track of important to-do items to keep you on track academically.

Faculty/Staff can use it to make and manage appointments with the students they teach or advise in any given semester.  It will also serve as the platform for our early alert process, now called Progress Surveys.

Information for:

Students

Starfish is a software platform SUNY Potsdam uses to support student success.  You can use it to request appointments with various support offices across the campus, to request tutoring assistance, and to keep track of important to-do items to keep you on track academically.

To access Starfish, bookmark the page below and use your CCA to log in (your username and password for Outlook, BearPAWS, etc.):

https://potsdam.starfishsolutions.com/starfish-ops/

Using Starfish is an excellent way to connect with campus resources to ensure you have the best possible experience.  Below are a few short videos walking you through some of the basic tools of the platform.

Faculty & Staff

Starfish will allow faculty and staff to make and manage appointments with the students they teach or advise in any given semester.  It will also serve as the platform for our early alert process, now called Progress Surveys.

To access Starfish, bookmark this link: https://potsdam.starfishsolutions.com/starfish-ops/

Users can also raise flags for student concerns, refer students to other campus resources, and offer kudos to students you wish to encourage.

Below are several video tutorials that walk you through some of the most common questions users have about the software. If you have questions about Starfish or would like to schedule a customized training session for your department, please contact us at starfish@potsdam.edu.

Getting Set Up

Using Starfish