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Tutoring Information

Tutoring is free of charge and is available for various lower-level and certain upper-division undergraduate courses.

Tutoring sessions are facilitated by a trained and experienced peer tutor. Sessions are scheduled at the mutual convenience of both the student(s) and the tutor.  

Clicking the link below will direct you to our Starfish student support system. Sign in with your Campus Computer Account information (same as you use for Outlook, BearPAWS,etc), then click the “Raise Hand” button.  Under the Type of Help Needed section, select “I Need a Tutor”.


Once your request is received, we will work to find you the most appropriate resources. Sometimes this means waiting for us to find a suitable tutor or for additional requests for tutoring in a particular course. In any case, we typically notify students within 3-5 days regarding the status of their request.

Student Expectations

Tutoring can be a great resource to help you succeed in your courses. Tutor requests are fulfilled subject to tutor availability. In order for all students to get the most out of the experience, students are expected to:

  • Check your Potsdam email regularly. The tutoring process will contact you through this process with any/all information regarding your tutor request, and when a tutor connection has occurred.   
    • Your tutor will then contact you at your email to begin the process of getting a date/time and location established for either 1:1 tutoring or Group Tutoring.   
  • Attend sessions fully prepared and ready to participate.    
  • If you need to cancel a session, you must notify the tutor, in an email, that you are unable to attend. This must be done at least 2 hours prior to the session. 
    • If you miss two tutoring sessions, without proper notification to the tutor through email, you will no longer receive tutoring for the remainder of the semester.
  • Contact Bethany VanderWoude (Phone: (315) 267-3447, Office: LLC 107D)

Additional Information:

Tutoring is unable to provide tutors in the following areas:

  • technique courses such as: Art, Dance, Drama, Music and Theatre;
  • senior seminar courses in any department;
  • cross registration and/or on-line courses offered by another institution.
  • comp classes 100-500 level.