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Potsdam Prepared: Fall 2021 Updates

Accessing Shared Mailboxes (Win)

To access another user’s shared e-mail using Outlook for Windows:

  1. Click on File in the upper left corner of your Outlook window
  2. Click on Open & Export
  3. Click on Other User’s Folder
  4. Type the address of the mailbox to which you would like access, e.g.,
  5. Click OK

The mailbox loads, and now appears in your list of mailboxes on the left.

To Send-As the address associated with a Shared Mailbox:

  1. Open a new mail message.
  2. Click on the From field:
    Send-As Windows Sreenshot
  3. Click on Other E-mail Address…
  4. Type the e-mail address of the Shared Mailbox into the field.  Click OK
  5. Continue typing and sending message.

From now on, when sending a new message, the address of the Shared Mailbox should be listed in the From: menu.