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VPN stands for Virtual Private Network. A VPN service provides remote access and private data communications over public networks.

CTS has implemented a VPN solution by Palo Alto Networks.

Utilizing VPNoff-campus users can connect to and use college services as if they were connected locally. Helios Network Storageis a primary use for VPN.

You will need to download Global Protect client software for use with our VPN:

  1. Visit https://palo.potsdam.edu and login with your username and password (Figure A: below).
  2. Download and install the client for your particular operating system. (Note for College-owned systems: Windows machines are 64-bit) iOS/Android users will need to download the client from their respective App Stores.
  3. Once installed, in the client the Portal is palo.potsdam.edu and the username and password is your campus CCA information.
  4. You may then connect/disconnect from VPN using the Global Protect client from the Taskbar (Windows) or the Menubar (Mac) or the App for iOS/Android. (Figure B: & C: below).

Figure A: An example of a properly filled out settings panel is shown below for reference.

paloalto

Figure B: This is what the connect/disconnect icon looks like on a Mac's menubar when clicked.

What the connect/disconnect button looks like on the Mac menu bar.

Figure C: This is what and where the GlobalProtect icon looks like/appears on Windows. Click the ^ symbol if you don't see it...

The Windows GlobalProtect icon when clicked in the taskbar.

...and this is what the connect/disconnect icon looks like after you click it.

The GlobalProtect Connect/Disconnect panel on Windows.