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Add parent(s) or guardian(s) as a Proxy

Students may allow a Proxy, such as a parent, to access selected pages and/or contact designated campus offices. To learn how to assign a Proxy, view the Guest Access to BearPAWS webpage.

Add parent(s) or guardian(s) as an Authorized Payer

  • Students log in to BearPAWS
  • Select Student Services and Financial Aid
  • Select Student Records
  • Select eBill
  • Select "Add New" in the Authorized Users box
  • Authorized Users will receive an email with log in information and can then sign-in by visiting the authorized user portal.

View Family Access to Student Financial Information webpage for additional information.

Consider Waiving Optional Fees

Your student is able to waive the optional fees. Those will be the fees with an asterisk next to the name on the bill. You must waive them before September 24, 2025 for the fall and February 19, 2026 for the spring or you will be liable to pay the fees.

Here is the pathway to accept/decline the optional fees:

  • Login to BearPAWS
  • Select Student Services and Financial Aid
  • Select Student Records
  • Select accept/decline optional fees
  • Select term
  • Remove fees and submit

Set-up Refund Preference with BankMobile 

Visit the Obtaining a Refund webpage for information about how to set up your refund preference with BankMobile.

Review Tuition Insurance with GradGuard

Most colleges and universities do not provide 100% refunds but GradGuard Tuition Insurance can protect your investment. GradGuard Tuition Insurance provides reimbursement when a student can’t complete an academic term due to an unforeseen, covered accident, injury or other covered reason. View the GradGuard webpage for more information.

Pay Balance in Full or Establish a Payment Plan

Payments can be made online 24/7 via the Transact e-Bill portal. Learn more about the e-Bill portal and other ways to make a payment by visiting the How to Make a Payment webpage.

SUNY Potsdam offers a payment plan option for the fall and spring semesters through the student e-bill. The payment plan allows the convenience of spreading semester expenses over a four-month period. The cost for utilizing the payment plan option is $50 per semester.