Support of Personal Computers
CTS does not provide support for personally owned computers, software, or peripherals attached to them.Please consult your local Yellow Pages if your computer requires service or contact the manufacturer directly.
Green IT Information
CTS has undertaken several initiatives to reduce our environmental impact: Computer labs that power off during closed/late night hours. Information and Public Access Kiosks that are only active during building open hours.
Computing & Technology Services
The CTS main offices are located in Stillman Hall. The CTS Announcements & Systems Status page contains current system status, information about any planned or current technology outages, and updates from CTS.
Email Spoofing
CTS often has users contacting us that they receive email, apparently from them, but contains spam. This is a common spammer tactic called "e-mail spoofing" and is an attempt to use a legitimate e-mail address to fool anti-spam measures.
CTS will provision Google Accounts for select students who need access to Google Classroom for field experience.
Backup Your Data
CTS reminds you to keep at least one copy of your data in a place other than your computer.
Sophos Install
CTS Staff typically configure/preconfigure this software on College owned computers. We are using the enterprise version of the Sophos Console which requires no end user intervention for installation or settings.
Printing Services
CTS supports all user device printing on campus utilizing SUNY’s system-wide Managed Print Initiative, which commenced in 2022. This project is aimed at improving efficiency, reducing our carbon footprint, and achieving significant cost savings.
Potsdam People
Current Issue 2025 Previous Issue