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Potsdam Prepared: Spring 2022 Updates

Sensitive Information Policy

No employee, student or campus affiliate of the State University of New York at Potsdam may store personal, private or sensitive information including but not limited to Social Security Numbers, Credit Card Numbers or other financial data belonging to any other employee, student or affiliate without the expressed, written consent of the campus Information Security Officer or a designated delegate.

CTS periodically scans the following data sources for the presence of SSN's and credit card numbers. If you have any questions about this process, or believe a false positive has occurred, please contact: itservicedesk@potsdam.edu.

  1. Helios3 Administrative Shares - If sensitive information is found, the file(s) are encrypted and moved to secure storage. CTS Banner programmers are notified and will follow up if appropriate.
  2. Email Files - If you find sensitive information in any emails, please use the Technology Request Form to submit a request to have the email removed.
  3. Desktop / Laptop Computers - If sensitive information is found, user will be contacted by a CTS representative.
  4. Banner servers - If SSNs are found, the file(s) are encrypted and moved to secure storage. CTS Banner programmers are notified and will follow up if appropriate.